Tenda TX9 AX3000 Dual Band Gigabit Wi-Fi 6 Router

• AX3000 for Ultra-Fast Transmission Speed
  TX9 is a Dual-band Wi-Fi 6 router that provides 160MHz bandwidth and 1024-QAM for ultra fast wireless connection. With a total networking speed of 2976Mbps - 574Mbps on the 2.4GHz band and 2402Mbps on the 5GHz band.
• Minimize Lag for a Better,Smart Products Experience
  With the innovative combination of OFDMA, 802.11ax technology provides greater network capacity and efficiency in congested environments than Wi-Fi 5. OFDMA divides each channel into small sub-channels, allowing signals from multiple appliances to be bundled together and transmitted simultaneously, reducing latency for a smoother Wi-Fi experience.
• 1.6GHz Dual-Core Processor Provides Faster and More Stable Wi-Fi Experiences
  Equipped with 1.6GHz high performance Dual-core processor, the operating capacity reaches up to 3000 DMIPS, and NPU processing speed reaches 2220 MHZ, which improves network load capacity, responds faster and more stable.
• IPv6 Supported
  Compared with IPv4 protocol, IPv6 has a large number of IP addresses. Unordered Internet access through address translation can shorten the data transmission time between Internet devices and servers.

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.