The unique and popular space capsule design makes your pet feel safer, comfortable and lets it have a broader vision of the outside
Henkelion pet carrier achieves your hands-free and makes it easier to take care of your pet during hiking, travel, cycling and walking etc, whether you wear it on the front or the back
The solid ABS material and oxford cloth with nine-hole and air mesh bring both better air circulation and anti-scratch effect
The straps of backpack can absorb sweat and relieve the pressure from your backpack to make you feel more comfortable
Dispatch lead time
we will ship order in 1-3 business days from order placed
Normally Estimated delivery time frame is 1- 10 days for customers once they have placed an order, Due to issues impacting the supply of our products, please allow an additional 5 days for delivery
Our warehouse will ship order normally on every Monday to Friday.
Dispatch closure
Our warehouse will ship order normally on every Monday to Friday
Change of Mind Returns
We want you to love your product so if you are not completely satisfied with your purchase let us know.
All products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
You may return the unwanted product (Product for Refund) for a refund or replacement within 30 days of the delivery date. You are responsible for the shipping fees. Beyond the end of those 30 days, refund and exchanges for unwanted product are not available.
Defective Item
If the product is Defective (not artificially damaged) when you receive it, you can return to us and get a full refund or replacement. we are responsible for all shipping fees.
Artificially damaged
If the product is artificially damaged, refund is not available.