PUNCH Accessories-Heavy Duty CEILING HOOK

• Please allow 2-5 business days for dispatch

• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

WARRANTY POLICY:

• For all faulty or defective items, please contact us as soon as possible on receipt to arrange for a suitable outcome.

• If a Product has a minor defect, we will provide a repair or offer you a replacement or a refund. 

• If a Product has a major defect, you are entitled to:

  • Reject the goods and receive a refund

  • Reject the goods and receive an identical replacement, or one of similar value if reasonably available, or

  • Keep the goods and receive compensation for the drop in value caused by the problem.

• We cover return postage ONLY if the item received is fault/defect and we will issue you a return shipping label in this case. For other instance, the return shipping will be at your own cost.

RETURNS POLICY:

• At Mango Trees, we have a "no hassle money back guarantee" when it comes to customer satisfaction. If you are not happy with your purchase - within 30 days of receiving your products , for any reason, please contact us to return it for a refund.Product needs to be in the original packaging.

• Shipping costs are non-refundable. The customer is responsible for return shipping costs if the item is being returned due to change of mind