12pcs Hot Massage Stone Basalt Stones Kit Set Rock SPA Oiled Massage Tool
Transform Your Wellness Routine with Natural Lava Massage Stones
Experience the soothing power of nature with our Natural Lava Massage Stones. Crafted from high-quality basalt, these stones are renowned for their excellent heat retention, making them the perfect choice for spa treatments and massage therapy.
- Deep Relaxation & Muscle Relief: The warmth of the stones penetrates deeply to relax your body, soothe tired muscles, and improve blood circulation.
- Versatile & Easy to Use: Perfect for professional spa settings or a relaxing massage in the comfort of your home.
- Ideal for Tech Users: Great for those who spend long hours on computers or mobile devices, providing relief for tension and stress.
- Safe & Comfortable: Designed for ease of use, these stones deliver a safe and luxurious massage experience.
- Spa treatments
- At-home massage therapy
- Relaxation for tech users
Unwind, rejuvenate, and give your body the care it deserves. Order your natural lava stones today and discover the ultimate relaxation!
Usage Tips:
- Place massage stone into the heater.
- Pour warm water into the heater until the stone is competely being submerged in water.
- Do NOT touch the heated stone directly in order to avoid scald,use a scoop instead.
- Remove the massage stone from the heater,dry it with towel and let it cool down to the temperature that you need.
- Before massaging, try the temperature first for safety.
Due to the volume of orders during this holiday season, please allow additional 5 business days for delivery.
Our warehouse will be closed between 24 December 2024 and 3 January 2025. Please allow additional days for delivery for orders placed during this period.
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout).
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Warranty Policy
All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Product Return
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
Rejected Orders
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
Return Authorisation
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.