Whether you need to replace or simply take your ball run fun to the next level, our Pastel Replacement Ball Pack has you covered. Featuring 16 wooden balls (x2 of our unique pastel colours) this pack will wonderfully compliment your Pastel Ball Run Pack.
As an open-ended quality toy, CONNETIX will grow WITH your child as they learn and their play becomes more complex. Complement your Ball Run Pack with our and to take your ball run creations to the next level.
Recommended Age: 3+ (contains magnets and small parts).
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-7 business days
Shipping charge shown at checkout
Change of Mind Returns:
We really hope you love every item you receive from CONNETIX, but we understand with online shopping that sometimes you might change your mind. If your item is not what you truly wished for we are happy to assist you. The following conditions do apply:
You must make contact with us within 14 days of receiving your order.
Items must be unused and in original undamaged packaging.
Shipping back to CONNETIX will be at your expense for change of mind.
Please ensure that items are well packed and returned to us with a trackable shipping service to ensure a safe journey.
The refund will only be issued once the product is received and inspected by us.
Please allow up to ten (10) Business Days for your refund to be issued.
Disclaimer:
CONNETIX at their discretion have the right to reject returns outside the return period or items which are returned that have been used and not in their original condition (including all original product packaging).
Replacements, exchanges or refunds due to a fault or damage
We take immense pride in the quality of our tiles and a lot goes on behind the scenes at CONNETIX to ensure that all our products are free of any manufacturing or other defects, but sometimes on rare occasions mistakes are made and items slips through our quality control processes. We understand this can be less than ideal and therefore appreciate the opportunity to work with you to resolve any matters on a case by case basis.
Products are considered faulty if they are received damaged, or if they break within 30 days of receiving your order. Warranty does not apply if damage is caused by:
Incorrect assembly
Inadequate storage
Inappropriate cleaning products used
Misuse
Abuse or neglect
Failure to follow recommended maintenance guidelines
If you receive a faulty or damaged item simply contact us. Please ensure your message includes the following information
Your full name and email
Location
Order number or name of store you purchased through
Photos/videos of your concerns
We will aim to respond to your request for assistance within 3 business days. If needed we may request additional photos/videos before a resolution can be proposed. All concerns are reviewed on a case by case basis.
CONNETIX will do its best to offer like for like replacement for any tile that they deem unplayable, damaged or faulty.
Due to the nature of the material our tiles are made from they can sometimes become marked during the manufacturing or packing processes. These slight imperfections are somewhat unavoidable and if they do not affect the playability of the tile they may not necessarily be considered for replacement.
If replacements / exchanges or returns are being conducted due to CONNETIX sending out the wrong item or a faulty or damaged item, CONNETIX will cover all shipping costs involved.
Specifications:
• 16 piece pack - Contains 16x wooden balls in earthy pastel colours. Perfect to supplement or add to your bull run kit and keep the ball run fun on a roll!
• 8 earthy pastel colours - Expand your child's colour recognition with these 8 stunningly earthy pastel hues: Berry, rose, lemon, peach, mint, emerald, violet Enjoy choosing your favourite colour, racing in teams, colour matching games and so much more.
• Open-ended play and STEAM learning - With endless possibilities for play, watch as children unleash imagination and these wooden balls become so much more! Bring learning opportunities to your everyday as children are exposed to a range of STEAM concepts, all through PLAY!
• The perfect gift - The perfect stocking stuffer or last-minute surprise, you can replace those runaway balls or add to the fun with this pack.
• Enhanced safety features - Safety is our top priority, and so all wooden balls are non-toxic for extra safety.
• Recommended for and enjoyed by builders ages 3-100.
• As an open ended toy, there are no instructions.
Detailed Specifications:
• Weight: 0.24kg
• Dimensions: 13.5 × 3.5 × 9.5 cm