This 30cm PYROLUX Wok is made from durable and heat responsive spun carbon steel, with a flat bottom and gently sloping sides that flare out. The shape of the wok gives you plenty of high-heat space for searing meats and vegetables at the bottom and provides ample volume and room to manoeuvre when flipping. The long wooden handle stays cool throughout cooking, and the handle angle makes it easy for tossing and flipping food. The wok heats up quickly and is highly responsive to burner input and, when properly cared for, will end up with a practically nonstick surface. With a flat base, the wok is suitable for all cooktops, including induction. Hand wash and re-oiling recommended after every use. This traditional style wok withstands high heat, suitable for all your authentic Asian cooking.
Features
- Durable and heat responsive spun carbon steel
- Flat bottom and gently sloping sides
- Long Rubber Wood handle stays cool while cooking
- Angled handle designed for easy flipping
- Suitable for all cooktops, including induction.
- Do not use in the oven.
- Handwash and re-oiling recommended after every use
- Withstands high heat
Preparing your carbon steel wok for use
- Remove all packaging. With a scourer, and warm soapy water, wash the entire surface, inside and outside of the pan to remove the anti-rust coating.
- Rinse and dry completely with a paper towel. You can place on a low heat on the cooktop for a minute or two to complete the drying process if you prefer.
- On high heat apply a very thin, even coating of vegetable oil to the cookware inside and out using tongs to hold the paper towel. Too much oil will result in a sticky finish. When it starts smoking, lower to medium heat. Wipe away any excess oil. Turn the heat off and let the pan cool.
- Repeat as necessary (3 repeated seasonings should give it a good coating)
- It is very important to maintain the seasoning of your carbon steel cookware by applying a very thin layer of oil after each cleaning. This will help keep you cooking for many years to come.
Cleaning your wok
- While the wok is still warm after use, running hot water on the inside, scrape off any cooked food residues with a sponge or soft bristle dish brush. You may use a small amount of dishwashing detergent.
- Do not use highly abrasive cleaners or scrub the wok.
- Hand wash only. Not dishwasher safe.
- Do not immerse in water for long periods of time.
- Dry the wok by heating on the hob. Allow to cool.
- Always apply a thin coating of oil before storing to help prevent rusting.
- Rust is not a manufacturing defect. Rusty pans cannot be claimed on warranty.
- Your wok will darken in colour with repeated use and seasoning.
*We will be shipping everyday throughout only closures on weekends & public holidays.
Estimated Delivery Time Frame: 3 - 10 business days
Returns
Our policy lasts 21 days from delivery date for delivered purchases. If 21 days have gone by since your purchase, unfortunately we can’t offer you exchange. If 7 days have gone by since your purchase, unfortunately we can’t offer you refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. Item(s) must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
There are certain situations where only partial refunds are granted
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase. For online/delivered purchases we require a copy of the packing slip.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange.
If you are approved, then your refund/exchange will be processed and will be emailed to you or the money will automatically be applied to your original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Shipping
To return your product, you should contact us first within the time periods above. The return item(s) need to be sent within 7 days of approval.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Policy:
To return your product, you should mail your product to us. Please reach out and we will be in contact to organise this.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.