Roborock Qrevo Master Robot Vacuum & Mop - Black

Brand New 100% Australian Stock

Step into the future of smart cleaning with the Roborock Qrevo Master Robotic Vacuum Cleaner - Black. Designed for exceptional performance, this advanced vacuum features a cutting-edge FlexiArm Design, ultra-powerful 10,000Pa HyperForce™ suction, and a dual-action DuoRoller Riser™ Brush to deliver a thorough and effortless clean every time. From hot water mop washing to intelligent AI-powered obstacle avoidance and an all-in-one Multifunctional Dock 3.0, every detail is built for convenience and hygiene. Activate the built-in “Hello Rocky” voice assistant for hands-free control, and enjoy a spotless home with minimal effort.

• FlexiArm Design Technology
  Advanced side brush and edge mopping system ensures complete coverage by eliminating cleaning blind spots.
• DuoRoller Riser™ Brush
  Dual rubber rollers with hidden scrapers help prevent hair tangles while boosting debris pickup efficiency.
• Hot Water Mop Washing
  Uses hot water to lift tough stains and remove over 99.7%* of bacteria-ideal for high-use areas like kitchens.
• 10,000Pa HyperForce™ Suction
  Delivers exceptional suction power to remove fine dust, pet hair, and debris across hardwood, tile, and carpeted surfaces.
• Reactive AI Obstacle Recognition
  Smart AI technology helps the vacuum detect and avoid objects for smooth, uninterrupted cleaning.
• PreciSense™ LiDAR Navigation
  Creates accurate, real-time maps for optimal cleaning routes and complete home coverage.
• “Hello Rocky” Voice Assistant
  Easily control the vacuum with voice commands, making your cleaning routine simpler and smarter.
• Multifunctional Dock 3.0
  Automates mop washing, hot water cleaning, and drying-reducing manual maintenance to a minimum.

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-4 business days

• Regional: 1-9 business days

Returns Policy

Our Commitment to Satisfaction

We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.

30-Day Change of Mind Policy

You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.

We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.

Restocking Fees

For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.

Damaged in Transit, Defective Products & Manufacturer Warranty

If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.

Your Rights Under Australian Consumer Law

This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Returns Process

To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.

We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.

Any refund will be processed back to the customer account using the same payment method used when placing the order.

Package Refusal

Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.

We reserve the right to amend our returns policy at any time.