2X Reactive Glazed Ceramic Organic Coffee Mug 350ml Natural EARTHY GREY BLUE
2 Set Reactive Glazed Ceramic Organic Coffee Mug 350ml Natural Earthy Grey Blue
This 2 mugs set, crafted from premium Reactive Glaze, is designed to elevate both everyday use and decorative display. Renowned for its artistic allure and durability, the reactive glaze features exquisite colour transitions and intricate texture variations, making each piece a one-of-a-kind masterpiece. Subtle differences in shape and pattern further enhance their artisanal charm.
This stunning mug set features a sleek, organic design that radiates elegance. The earthy tones and colour patterns create a harmonious, natural aesthetic, while the comfortable handle ensures an effortless grip. The minimalist design blends seamlessly with any table setting, adding sophistication to your tea or coffee moments.
Care Instructions: This set is dishwasher safe, microwave safe, and oven safe, making it easy to clean and versatile for everyday use. The durable porcelain ensures it maintains its quality and appearance even with frequent use. Avoid sudden temperature changes (for example, freezer to oven) to prevent thermal shock and damage.
Product Features:
- Unique Outlook: Subtle texture and gradient patterns make each cup a one-of-a-kind masterpiece.
- Timeless: Made from high-quality porcelain for long-term use.
- Food Safe: Certified food-safe, ideal for your favourite beverages.
- Elegant Design: Smooth, organic contours with a matte finish in soft earthy tones.
- Microwave Safe/Oven Safe/Dishwasher Safe: Yes.
Product Included:
- 2 x Mug
Product Specification:
Material: Reactive glazed porcelain
Main Colour: Earthy Grey Blue
Mug Size Excluded Handle (dia x H): 10.5 x 7.8 cm
Volume: 350 ml
Please allow 7-10 business days for delivery
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
🎄 Holiday Notice 🎄
Our customer service will be closed from 25th to 29th December for the festive season.
If you're shopping for the Christmas gift, please place your order by 10th December to ensure it arrives on time.
Thank you for your support, and we wish you a joyful holiday season! 🎁✨
WARRANTY:
We aim to sell great products with warranty support where possible. All Princess Trade items come with a 12 month warranty support unless otherwise stated on the product descriptions.
By purchasing from us, you are agreeing to our refunds and returns policy. This refunds and returns policy may be updated anytime so please make sure you read this policy thoroughly before making your purchase.
Warranty is valid within Australia only. All product accessories and bonus accessories are not covered by the warranty. For example if you buy a Car Alarm System most parts are covered by the warranty but the battery in the remote controls are not as they are consumables
RETURNS & REFUNDS:
DOA (Damaged on Arrival)
We will replace your item if it is found to be Dead on Arrival (DOA). Please contact us at your earliest conveninece.
Our Customer Service member will provisionally determine whether the Product is DOA.
Where a product is provisionally determined as DOA we will arrange to replace the product or return it for repairs if it can be fixed or a refund.
We hold the right to send parts where we deem that it is reasonably easy to fix the product by you.
This ensures that we can offer you a faster solution for a problem rather than sending the item back and forth.
Faulty after 60 days from the date of dispatch (Normal Warranty Condition):
Under Normal Warranty Condition, we will repair or replace the product at our discretion with no charge for parts or labour.
Replacement of the product or a part does not extend nor restart the warranty period.
For assistance with warranty and returns please contact us
We will not accept the return of a product without the approval from our Customer Service Team.
Where possible, the product must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was delivered with the product.
Change of Mind
Our goal is to make sure you are satisfied with our products. Therefore, we are happy to accept returns for change of mind if the product does not suit your needs (e.g. too big or bought the wrong item), within 7 days after receiving the item.
All returns for change of mind MUST be notified prior to being returned.
Moreover, the postage costs for returns are NOT covered and the original postage cost (if charged) are non-refundable.
All item MUST be returned in the original condition and packaging and MUST be in a condition that we can restock and resell it.
We reserve the right to require photographic or video evidence that the item is in its original condition prior to accepting the change of mind return.
We may charge a 15% restocking fee for returns from the item price.
Return to Sender (RTS)
Return to Sender (RTS) is when we send the item to the customer but it returns back to us.
If the address you supplied to us is wrong and it returns back to us, we will be charging postage to send again as well as a RTS fee of $15. This fee is a flat rate RTS fee charged by our couriers in case of a return.
If the item is returned back to us due to non collection from the courier's depot, we will be charging postage to send again as well as 15% restocking fee for returns from the item price.
Australia Post and our other couriers will leave a calling card in case they miss you while delivering your parcel. However, the calling card can sometimes go missing. We will NOT be responsible for missing calling card so it is extremely important to check the email you registered with us for the tracking number and check the progress of your delivery.
If you decide to get a refund after your parcel returns back to us, we will be refunding the product price minus the RTS fee of $15 as well as 15% restocking fee for returns from the item price.
If the item is returned back to us, with the correct delivery address, due to our courier's mistake, we will be sending it back to you again without any redelivery fee or RTS fee.
Refunds:
For refunds and returns, you are required to send us photos or videos as evidence of the fault. If you fail or refuse to do so will limit our support and we might not be able to process your warranty claim.
Refunds for change of mind are only accepted within 30 days after receiving the item.
No refunds offered if you have changed your mind about the goods if the item has already been used and without the original packaging.
No refunds are offered after 30 days.
Shipping costs are non-refundable.