Dreame D9 Max Gen 2 Robot Vacuum and Mop DRE-D9M-GEN2

For hands-off cleaning that leaves your floors pristine, the Dreame D9 Max Gen 2 Robot Vacuum and Mop Cleaner is here to wipe away your worries, spills and dust bunnies. This intelligent design uses sensor-based technology to deliver full coverage, adaptive floor care that wont run into trouble at the first sign of a staircase or tight corner - easily avoiding obstacles, collisions and edges, and encountering thresholds up to 20mm. With smart mapping and navigation, you can leave this 2-in 1 robot to its own devices to tackle the good, the bad and the ugly: simply manage your cleaning activities via the app, for a fully personalised cleaning routine that lets you set up sessions and modify modes, patterns and suction power to suit your needs. Keeping your chore routine refreshingly low maintenance, it'll even take itself back to the dock for auto-charging when the battery gets too low, and pick up where it left off later. Plus, with powerful 6000Pa suction and rechargeable 5200mAh battery, it can clean deeper for longer - leaving you free to enjoy a sparkling home with minimal upkeep.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• 2-in-1 vacuum and mop with adjustable waterflow levels for tackling wet and dry messes with ease
• Patented Pathfinder technology and multi-floor mapping ensures smooth, safe cleaning
• Enhanced suction power offers 4 different settings to deliver perfect results for every surface
• Unique floating brush design minimises tangling and eliminates dust for better carpet care
• Easy scheduling and customisation with the Dreamehome App, with adjustable settings for a tailored experience
• Durable, long-life rechargeable battery allows up to 285 minutes of non-stop use
• Smart home compatible with voice control available via Alexa, Siri and Google Assistant

Detailed Specifications

• Dimensions: 350 x 350 x 96.8 mm (Vacuum), 130 x 126 x 93.12 mm (Dock)
• Weight: 3.23kg (Vacuum), 0.38kg (Base)
• Battery Capacity: 5 200mAh
• Suction: 6 000Pa
• Brush Type: Rubber (Floating), Detachable Mop Pad
• Water Tank Storage: 235ml
• Dust Box Storage: 570ml

Package Contents

• 1 x Charging Dock
• 1 x Robot Vacuum
• 1 x Side Brush
• 1 x Mop Pad
• 1 x Water Tank
• 1 x User Manual

Products which are on promotion are also ineligible for change of mind returns.

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.