Derma E Scalp Relief Shampoo 296ml
This gentle, doctor developed Scalp Relief Shampoo thoroughly cleanses and helps alleviate symptoms associated with a dry, irritated scalp. Tea Tree and Menthol: Helps calm and cool itch on contact and maintains scalp purity over time. Salicylic Acid: Penetrates to lift away excess flakes and surface buildup. White Willow Bark Extract: Anti-bacterial and anti-inflammatory properties work to support scalp health.Aloe Vera Extract: Contains enzymes that reduce dandruff by helping soothe, moisturize and promote the scalp's blood circulation. Vitamins A & E: Rich in antioxidants, these vitamins help replenish the scalp and hair to promote manageability and shine for a healthier look.Provitamin B5 (Panthenol): Works to deeply hydrate and nourish the scalp and hair follicles for noticeably shiny, stronger hair.
Water (Aqua), Sodium Methyl Cocoyl Taurate, Cocamidopropyl Hydroxysultaine, Cocamidopropylamine Oxide, Glycerin, Cocamidopropyl Betaine, Glyceryl Laurate, Epilobium Angustifolium Flower/Leaf/Stem Extract, Salix Alba (Willow) Bark Extract, Sodium Chloride, Panthenol, Salicylic Acid, Menthol, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Arctium Lappa Root Extract, Chamomilla Recutita (Matricaria) Flower Extract, Arctostaphylos Uva-Ursi Leaf Extract, Melia Azadirachta Extract, Coptis Trifolia Extract, Berberis Aquifolium Extract, Zanthoxylum Zanthoxyloides Bark Extract, Phenoxyethanol, Ethylhexylglycerin, Tocopheryl Acetate, Aloe Barbadensis Leaf Juice.
Gentle enough for daily use. Massage shampoo into wet hair and scalp. Allow product to penetrate for 3-5 minutes. Rinse and repeat as desired. Avoid getting in eyes. Gentle enough for daily use. For a complete soothing scalp care regimen, follow up with DERMA E's Scalp Relief Conditioner.
Please refer to product packaging
For external use only. Keep out of eyes. Do not use on broken or damaged skin. If a rash or irritation develops, discontinue use. For sensitive Skin: Test product for any skin irritation on a small area of the skin prior to use.Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.