Optislim VLCD Shake Espresso - 21 x 43g Sachets
Optislim VLCD (Very Low Calorie Diet) is a nutritionally balanced meal replacement. Each shake contains all of your daily nutritional requirements, including 25 vitamins and minerals, when you use 3 VLCD products per day.
CONTAINS GLUTEN, MILK, SOY AND CAFFEINE.
Features and Benefits
- Huge range
- Delicious taste
- Real results
- Easy to follow
- Convenient & Affordable.
Wheat Protein (Gluten), Sugar (contains Tapioca Starch), Milk Protein (contains Soy Lecithin), Soybean Oil Powder [Refined Soybean Oil, Glucose Syrup Solids, Milk Protein, Emulsifier (451i), Anti-caking Agent (551), Antioxidant (307b), Rosemary Extract], Milk Solids, Minerals [Calcium Hydrogen Phosphate, Potassium Dihydrogen Phosphate, Magnesium Oxide, Ferric Pyrophosphate, Chromium Chloride, Potassium Iodide, Sodium Molybdate, Zinc Oxide, Sodium Selenite, Copper Sulphate, Manganese Sulphate], Coffee Extract Powder (3%), Salt, Mineral Salt (508), Natural Flavours (contains Milk Solids), Vegetable Gums (415, 412), Vitamins [Vitamin C, Vitamin E, Vitamin B3, Vitamin A, Vitamin B5, Vitamin D3, Vitamin B6, Folic Acid, Vitamin B12, Vitamin B2, Biotin, Vitamin B1], Sweetener (955), Maltodextrin.
Add one 43g sachet of Optislim VLCD Shake to 250ml of chilled cold or warm water (do not use boiling water) Drink immediately. Once prepared any unused portions of the Optislim VLCD Shake should be discarded; it should not be stored for use at a later date. This product should not be used by pregnant, nursing or lactating women or by infants, children and adolescents, except when medically indicated.
Usage Advice
Replace each meal with one 43g shake sachet, 3 times a day. One serve of Optislim VLCD Shake can be replaced with one serve of any other product in the Optislim VLCD range. We recommend that a minimum of 2 litres of water and 2 cups of mainly green vegetables are consumed in addition to the Optislim VLCD Shakes daily.
Optislim VLCD is designed for people requiring rapid weight loss when it is essential to health and wellbeing as recommended and supervised by a Healthcare Professional. If you have any medical conditions or are taking medication, please consult your Healthcare Professional prior to commencing a VLCD weight loss program. This product should not be used by pregnant , nursing and lactating women or by infants, children and adolescents, except when medically indicated.
For use in conjunction with a healthy energy-controlled diet and physical activity. Refer to other warnings.Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.