Optislim VLCD Platinum Plus Shake Vanilla - 18 x 53g Sachets
A premium VLCD formulation that is GLUTEN FREE, made with all natural colours and flavours for a delicious taste. High in protein with DHA and pre & probiotics, it contains 25 essential vitamins and minerals for healthy and balanced weight loss. Formulated to replace up to 3 meals per day.
CONTAINS MILK, SOY AND FISH
Features and Benefits
- Huge range
- Delicious taste
- Real results
- Easy to follow
- Convenient & Affordable
Milk Proteins, Milk Solids, Maltodextrin (from Tapioca or Corn), Cream Powder (Milk), Fructo-Oligosaccharides (FOS), Medium Chain Triglycerides, Inulin, Minerals [Calcium Phosphate, Potassium Phosphate, Magnesium Oxide, Ferric Pyrophosphate, Chromium Chloride, Potassium Iodide, Sodium Molybdate, Zinc Oxide, Sodium Selenite, Copper Sulphate, Manganese Sulphate], Natural Flavours, Docosahexaenoic Acid Powder (DHA) (from Fish Oil), Probiotics (Milk, Soy) [Bifidobacterium longum, Lactobacillus paracasei], Potassium Chloride, Sugar, Vegetable Gum (415), Salt, Vitamins [Vitamin C, Vitamin E, Vitamin B3, Vitamin A, Vitamin B5, Vitamin D3, Vitamin B6, Folic Acid, Vitamin B12, Vitamin B2, Biotin, Vitamin B1], Sweetener (955).
Add one 53g sachet of Optislim VLCD Platinum Plus Shake to 200 - 250ml of chilled cold water, blend or shake to dissolve. Drink immediately. Once prepared any unused portions of the Optislim Platinum Plus Shake should be discarded; it should not be stored for use at a later time. This product should not be used by pregnant, nursing or lactating women or by infants, children and adolescents, except when medically indicated.
Optislim VLCD is designed for people requiring rapid weight loss when it is essential to health and wellbeing as recommended and supervised by a Healthcare Professional. If you have any medical conditions or are taking medication, please consult your Healthcare Professional prior to commencing a VLCD weight loss program. This product should not be used by pregnant , nursing and lactating women or by infants, children and adolescents, except when medically indicated.
For use in conjunction with a healthy energy-controlled diet and physical activity. Refer to other warnings.Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.