Dencorub Pain Relieving Heat Patches 6 Pack
Dencorub Pain Relieving Heat Patches are a convenient way to gain temporary relief of minor aches and pains of muscles and joints. These patches are easy to use and are self-adhesive.
Dencorub Pain Relieving Heat Patches provide temporary relief for sprains, strains, minor muscular aches, and lumbago.
This value pack contains 6 patches.
Methyl Salicylate 74.88mg/Patch, Camphor 46.80mg/Patch, Menthol 37.44mg/Patch.
Please ensure the sachet is intact before first use.
Adults and Children over 14 years: Take a patch out of the sachet. Remove the polyethylene backing film. Apply the patch over the affected area, sticky side to skin. The self-adhesive nature of the patch will keep it in place. The number of patches required should be selected according to the area to be treated. Up to two patches can be applied to the affected area, either once daily or twice daily (up to 4 daily). Apply a fresh patch twice a day or once a day where sufficient relief of pain or symptoms is achieved. Remove the old patch before placing a new one on your skin.
Store below 25ºC in a cool dry place away from direct sunlight and heat.
Discard within 10 days of opening the sachet. Do not use your patches after the 'Use by' date.
Keep them in their original pack.
Always read the label and follow the directions for use.
Do not use if you are sensitive to any ingredients or peppermint oil. If intense burning or itching occur, remove patch immediately.
Do not use if pregnant, likely to become pregnant or breastfeeding. If intense burning or itching occur, remove patch immediately.
Do not use with children under 14 years. If intense burning or itching occur, remove patch immediately.
Do not use if allergic to aspirin or any other non-steroidal anti-inflammatory drug as shown by asthma, itch skin or runny nose after taking it for long periods without talking to your doctor. If intense burning or itching occur, remove patch immediately.
Do not use in conjunction with heat pads on wounds, damaged or irritated skin. If intense burning or itching occur, remove patch immediately.
Do not use more than the stated dose. If intense burning or itching occur, remove patch immediately.
If you use too many patches or a child under 14 years applies one of the patches, talk to a doctor or hospital casualty department straight away. Take your patches with you.
While using this product:
- If intense burning or itching occurs, remove patch immediately.
- Avoid contact with eyes or open wounds
This patch may occasionally cause side effects such as itching, reddening, contact eczema, contact allergy, burning, local coolness. Nausea and stomach upset are possible.
This product may increase the risk of bleeding if you are taking warfarin or other anti-coagulants
If accidentally eaten, contact the Australian Poisons Information Centre on 131126
For external use only
Keep out of reach of children
Incorrect use could be harmful this product may not be right for you. Read the warnings for use before purchase & if symptoms persist, talk to your health professionalDelivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.