AoSept Plus Lens Solution 2 x 360ml + 1 Lens Case
Aosept Plus contact lens care system - preservative-free, aqueous solution with hydrogen peroxide 3%, phosphonic acid (stabiliser), sodium chloride, phosphate (buffer system), Pluronic 17R4 poloxamer (surfactant) and AOSept Plus lens case with AODisc (A Trademark of American Optical IP Corporation) - cleans, disinfects, neutralises (minimum soak time 6 hours), removes protein and stores all types of contact lenses including silicone-hydrogels.
Features & Benefits
- Aosept Plus TWIN Pack is ideal for silicone hydrogel lenses.
- Deep cleaning for comfort that lasts.
Do Not Put AOSEPT PLUS Solution Into Your Eye Directly
- Never place the solution directly into your eye or onto a contact lens immediately before inserting it. This can cause burning and stinging.
Wash and Dry Your Hands
- Wash your hands thoroughly and dry them with a clean, lint-free towel.
Place Your Lenses in the Lens Holder
- Open the lens holder marked "L," remove your left lens, and place it on the dome.
- Close the lens holder carefully to avoid trapping your lens.
- Repeat the procedure with your right lens and the holder marked "R."
Open the AOSEPT PLUS Bottle
- Flip open the cap on the AOSEPT PLUS bottle and bend it back out of the way.
Rinse Your Lenses
- Rinse the lenses thoroughly in the lens holders with AOSEPT PLUS solution for 5 seconds.
Fill the Lens Cup
- Fill the cup with AOSEPT PLUS solution up to the fill-line. Do not underfill or overfill.
Secure the Lens Holder in the Cup
- Place the lens holder in the cup and screw the lid closed.
- Do not overtighten (only finger-tight).
- Do not shake the lens case.
Store the Lens Case Upright
- Keep the lens case upright while the solution works.
- If bubbles leak from the top of the case, non-neutralized solution may be present.
- Empty the lens case and rinse it thoroughly with sterile saline.
- Clean up any spillage immediately and wash your hands again before handling your lenses.
Repeat the Disinfection Procedure if Spillage Occurs
- If there is spillage, repeat the disinfection process from the beginning.
Soak Lenses for at Least 6 Hours
- Allow your lenses to soak for a minimum of 6 hours or overnight to neutralize the solution.
Remove Your Lenses After Soaking
- Wash, rinse, and dry your hands thoroughly before removing the lenses from the holder.
Rinse Lenses with Sterile Saline (Optional)
- If recommended by your eye care professional, rinse lenses with sterile saline after neutralization.
- Do not use AOSEPT PLUS to rinse lenses before insertion.
Prepare Lenses for Wear
- Your lenses are now ready to wear.
Clean and Air-Dry the Lens Case
- Discard the used solution.
- Rinse the lens cup and holder with sterile saline (not tap water or other non-sterile liquids).
- Allow the lens case to air-dry by inverting the holder outside the cup.
- Do not place the lens case on its side while drying.
Storing Lenses After Neutralization
- If you do not plan to wear your lenses immediately, you may store them in neutralized AOSEPT PLUS solution in the unopened case for up to 14 days.
- After 14 days, clean and disinfect your lenses with AOSEPT PLUS again before wearing.
Use Only AOSEPT PLUS for Cleaning and Disinfecting
- Always use AOSEPT PLUS for cleaning, disinfecting, and storing reusable contact lenses. Avoid using other non-sterile solutions or tap water.
- Always follow your eye care professional's instructions.
- Ensure that all parts of the lens care process are completed carefully to avoid irritation or infection.
- If irritation occurs, discontinue use and consult your eye care professional immediately.
Red flip top cap colour means: Never put non-neutralised AOSEPT™ PLUS solution directly into the eye. • NEVER put AOSEPT™ PLUS solution onto a contact lens immediately before inserting the lens into your eye. • Lenses must be soaked in the provided lens case for at least 6 hours (neutralisation process) prior to insertion. NON-NEUTRALISED AOSEPT™ PLUS SOLUTION IS A HIGHLY EFFECTIVE DISINFECTANT WHICH WILL CAUSE A BURNING AND STINGING SENSATION if allowed to make contact with the eye. If you accidentally insert a non-neutralised lens, remove it immediately and rinse the open eye with plenty of sterile water or sterile saline. Repeat the disinfection procedure mentionedbefore reinserting it. If burning or stinging continues, seek immediate assistance from an eye care professional before resuming contact lens wear. • NEVER ATTEMPT TO CLEAN OR RINSE YOUR CONTACT LENSES IN YOUR HANDS WITH AOSEPT™ PLUS SOLUTION. A MILD, TEMPORARY SKIN DISCOLORATION (BLEACHING) OF THE FINGERS OR HANDS MAY RESULT FROM CONTACT WITH NON NEUTRALISED SOLUTION. Always wash, rinse, and dry your hands after exposure. • NEVER ATTEMPT TO CLEAN YOUR CONTACT LENSES WITH A SEPARATE CLEANER AS ANY RESIDUAL CLEANER WILL RESULT IN FOAMING CAUSING THE SOLUTION TO OVERFLOW FROM THE LENS CASE AND INCOMPLETE NEUTRALISATION OF AOSEPT™ PLUS SOLUTION. • To maintain product efficacyoONLY USE THE ENCLOSED AOCUP LENS CASE. DO NOT USE ANY OTHER LENS CASE. Do not use another solution with the provided lens case. Always use fresh AOSEPT™ PLUS solution - never re-use solution in your lens case. • NEVER dilute or mix AOSEPT™ PLUS with any solution as this will destroy its performance. • Never transfer AOSEPT™ PLUS solution to another container. • NEVER ALLOW CONTACT LENSES TO COME INTOCONTACT WITH NON-STERILE LIQUIDS (INCLUDING TAP WATER AND SALIVA) AS MICROBIAL CONTAMINATION CAN OCCUR, WHICH MAY LEAD TO PERMANENT EYEDAMAGE. • KEEP OUT OF REACH OF CHILDREN. • If non-neutralised AOSEPT™ PLUS solution is swallowed, immediately drink large amounts of water and consultyour doctor. • Consult your doctor or eye care professional before using any medication with contact lenses. Follow your eye care professional's directions and all labeling instructions for proper use and care of your lenses and lens care products, including the lens case. Do not use if tamper evident bottle seal is broken or missing. Close bottle after use. Once bottle is open, discard any remaining solution after 3 months. Keep out of reach of children. Not to be taken. Consult your eye care professional before changing solutions. Never use AOSept Plus solution for heat disinfection. Only use the enclosed AOSept (A Trademark of American Optical IP Corporation) Plus lens case. Do not use any other lens case. Never put non-neutralised AOSept Plus solution directly into the eye.
Safety Directions
For full product use and safety information it is essential to read the enclosed instructions for use. Always follow the described regimen.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.