Bodichek Hot/Cold Wheat Pack 2 Section Rectangle Assorted Colours
Bodichek hot/cold wheat pack helps manage pain of acute & chronic injuries. It provides hot/cold therapy for aches, pains, injuries, arthritis, migraines & burns.
Made from premium Australian wheat, the pack conforms easily to the body's contours and provides both hot and cold therapy to soothe simply and naturally; thereby, assisting with the healing process.
Features of Bodichek hot and cold wheat pack
- Available in 6 colours and 4 sizes/shapes
- Non chemically treated Australian wheat
- Moulds easily to contours of the body
- High quality, durable cotton fabric
Available in a variety of colours/designs. Colour/design is selected at random, we cannot guarantee which colour/design you will receive in your order. Images shown are only a representation and may vary.
In the event you would like to request a particular colour prior to dispatch, please call or email us with your request and we will try to the best of our ability to source this for you.
100% Australian Wheat
Cotton fabric
Heating instructions
Only use a microwave with a turntable for heating.
Step 1. Flatten wheat pack on microwave turntable.
Step 2. Heat wheat pack on microwave according to the table below.
Microwave power (watts) maximum heating time
700 watts 2 minute 30 seconds
1000 watts 1 minute 45 seconds
1200 watts 1 minute 25 seconds
Step 3. Allow to cool and remove carefully from microwave using a towel.
Step 4. DO NOT reheat wheat pack until it has completely cooled.
Cooling instructions
Step 1. Insert Wheat Pack into a plastic bag to place in the freezer for two hours.
Step 2. Prior to application, remove wheat pack from the plastic bag.
Store wheat pack in a cool clean environment, ideally sealed in a plastic container or plastic bag in the freezer.
Do not wash or wet wheat pack. Sponge outer fabric with a slightly damp cloth. Ensure wheat pack is completely dry before heating.
Store in a cool clean environment.
Do not leave wheat pack in the sun.
Dispose of wheat pack completely when worn out, no longer required or shows any signs of burning or degradation.
Always read the label and use as directed. Keep out of reach of children. For external use only. If symptoms persist please consult your healthcare professional.
Do not overheat. Do not use under bedding. Do not place inside fabric or clothing. Do not use if smells or looks burnt allow to cool first then throw away. Do not leave pack unattended in microwave. Do not apply directly on skin. Use cover or towel between pack and skin.
Do not use straight from microwave if too hot - allow to cool down first. Do not use pack on one part of the body for more than 5 mins. Use with caution - heat packs can burn skin when used incorrectly and particularly the more delicate skin on children or older people. Supervise children at all times. It is not recommended to add oils or fragrances to the pack - these may increase the risk of fire.
Not recommended for people who may have reduced awareness of temperature or feeling in their skin, e.g., diabetics, people with nerve damage, or people with an impairment that prevents them from recognising they may be burnt. Always read the pack instructions before every use.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.