Bodichek Hot/Cold Canvas Gel Pack Large
Bodichek canvas gel pack large, can be used for hot/ cold therapy. It reduces swelling, numbs pain & eases discomfort caused by sprains, strains, headaches & toothaches
This hot/cold pack is meant to be applied externally to a body surface and provide cold or heat therapy. The cold therapy works by contracting blood vessels reducing internal bleeding.
Bodichek pack can be used for temporary relief from headaches, migraines, burns, scalds, toothache, muscle aches and sprains, tennis elbow, nose bleeds, prickly heat and most sporting injuries.
This Premium Large Gel pack includes a BONUS clear 13x22cm hot/cold gel pack and wrap to secure the gel pack to the body.
Features of Bodichek hot/cold canvas gel pack
- Moulds easily to contours of the body
- Reduces swelling and relieves burns
- Soothes aching muscles and joints
- Microwaveable and freezable
- High quality, durable materials
- Non-toxic and reusable
Cover: Nylon with PVC backing
Content: Gel contains 3% CMC (Sodium Carboxmethylcellulose), 25% Propylene Glycol & 72% Water
Cold application:
1. Freeze for at least two hours, andleave it out for 15-20 minutes before application. Wrap in towel before use.
Heat Application:
1. Boil in approximately 4 - 5 litres of water
2. Remove pot from the stove
3. Immerse pack in water for approx. 10 minutes. Do not place water and pack back on heat.
4. Remove pack from water and always wrap in towel before application.
Microwave Method:
1. Flatten the pack to ensure even destruction of the gel before you begin (Do not keep the pack folded in the microwave and ensure that the pack rotates freely without touching the walls inside the microwave)
2. Try heating the pack 40/60 seconds (depending on the size of the pack) and wait a minute to test the heat of the pack. Do not lift with bare hands.
3. Try heating in increments of10/20 seconds. Andyou should be able to arrive at the approximate time required to heat the pack with your microwave.
4. Once you have got the pack heated to comfortable level, wrap it in a towel and the pack is ready for use.
5. Once you have arrived at the time required to heat the pack, record the time for future use.
Always read the label and use as directed. Keep out of reach of children. For external use only. If symptoms persist please consult your healthcare professional.
Do not apply directly on the skin.Always wrap in towel. Use only as directed.Keep out of reach of children. Wash thoroughly with water, if you come in contact with the gel.
For repeated/extended use, consult your physician
Persons who have circulatory or sensory problems, hypersensitivity to hot/cold therapy, or history of frostbite should consult a doctor before using this product. Never leave the pack in the microwave unattended.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.