Narwal Freo X Ultra Robotic Vacuum and Mop YJC015

Revolutionise your cleaning routine with the Narwal Freo X Ultra Robotic Vacuum and Mop. Offering a range of user-friendly smart features, this versatile device combines cutting-edge innovation with sleek functionality to handle dust, grime and hair with ease. DirtSense technology detects grime and directs cleaning intensity to deliver a superior performance - elevated by powerful 8200 Pa suction and an intelligent mopping system. Precision obstacle avoidance and LiDAR 4.0 navigation ensure smooth operation and seamless mapping, while the self-sufficient station cuts down your chore time further with minimal maintenance required. Designed for optimal coverage and efficiency, it effortlessly tackles tough stains and tight spots to leave your floors spotless every time. Easily customise your cleaning routine via the app, and enjoy a sparkling home without the hassle!

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Powerful 8200 Pa suction extracts dirt to leave hard floors, carpets and rugs immaculate
• Certified Zero Tangle brush with floating, aerodynamic design offers ideal solution for pet owners
• DirtSense technology intelligently analyses mess and adjusts intensity for targeted cleaning
• Automatically tailors treatment to suit any surface, for versatile floor care and damage prevention
• EdgeSwing functionality accurately handles corners and edges to enhance coverage by 40%
• Built-in dust processing system collects and processes dirt for up to 7 weeks of storage
• All-In-1 Station features superior self-cleaning capabilities to ensure hassle-free maintenance
• Tri-laser array detects small and low-lying objects for precision obstacle avoidance
• Advanced navigation and smart mapping with LiDAR 4.0 technology ensures effortless efficiency
• Customisable controls let you personalise your cleaning routine via the app, for easy use

Detailed Specifications

• Colour: White
• Vacuum Suction: 8200 Pa
• Mop Rotating Speed: 180 RPM
• Mop Head Pressure: up to 12N
• Dust Bag Capacity: 1L
• Dust Bag Filter: HEPA
• Self Cleaning (Station): Auto Base Cleaning, Auto Dust Bag Drying
• Automated Cleaning (Vacuum/Mop): Auto Mop Wash, Auto Drying (40°C), Auto Detergent Dispensing, Self-Empty 2.0 System