Deep Heat Back Pain Heat Patches XL 2 Pack
Deep Heat Back Patches provide targeted, sustained, long lasting and soothing temporary pain relief of back pain, muscular aches and pain, joint stiffness, strains, and sprains. Comfortable to wear, this odourless heat pad applies directly to the skin and can be worn unnoticed under clothing to provide all day relief. Extra-large for greater coverage.
Deep Heat Patches work by increasing blood flow to the affected area providing more oxygen and nutrients to aid the healing process and helps restore movement.
Features:
- Up to 12 hours of pain relief
- Odourless, great for work or social occasions
- Fast, activates in 60 seconds
- Extra-large for greater coverage
- Targeted, apply direct to painful area
- Everyday friendly - relieve pain as required
SIZE: 26.5 cm x 9.5cm
Use on clean, dry skin. Tear open plastic packet, remove protective film from patch. Patch will activate in 60 seconds and remain warm for up to 8 hours. Apply patch to the affected area, adhesive side onto the skin. To remove, slowly peel off the patch. For delicate or ageing skin, apply adhesive side of patch to clothing. On flexible joints use dressing tape to hold the patch in place. Do not bandage over the patch.
SINGLE USE ONLY
This product is air activated - only open when ready to use. Do not attempt to reheat in oven or microwave. Do not cut, massage, fold or wet the patch. Do not use if patch is damaged or torn.
Store below 30°C.
Always read the label. Use only as directed. If your symptoms continue or worsen, please visit your healthcare practitioner for alternative solutions.
For external use only. Keep out of reach of children. Not suitable for children 10 years and under.
Do not use on individuals that cannot remove the patch themselves. Do not use over medication applied to the skin. Do not use in conjunction with additional heat sources. Do not use whilst sleeping. Do not use with prolonged pressure against the patch. Do not use on skin that is sensitive, irritated, or broken including abrasions. Do not use more than one patch on the same area within 24 hours. Do not ingest as the ingredients can be harmful. Do not attempt to reheat in oven or microwave. Do not cut, massage, fold or wet the patch. Do not use if patch is damaged or torn. Do not use if you are allergic to: Plaster adhesives.
ALL HEAT PATCHES HAVE THE POTENTIAL TO CAUSE SKIN IRRITATIONS, BURNS OR BLISTERS.
If symptoms persist or if irritation or excessive heat occurs, stop use and consult your health professional. If pregnant, always check new symptoms (or if symptoms persist) consult your health professional. If diabetic, poor circulation or skin conditions or if your pain or injury is severe, consult your health professional before use.
Incorrect use could be harmful this product may not be right for you. Read the warnings for use before purchase & if symptoms persist, talk to your health professionalDelivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.