Vush Aura Pain Relief Machine
Aura is a transcutaneous electrical nerve stimulation (TENS) machine. It provides painless electro currents that feel like gentle buzzing pulses to help relieve pain. These pulses trick your pain receptors into letting your muscles relax, help calm your overexcited nerves. It sticks to your body using gel pads, which can be placed anywhere near the pain for targeted relief.
The single patch design means there's no messy cables under clothes to deal with. It's just a single unit for quick, portable, drug free, and side effect free pain relief at the touch of a button.
Features & Benefit:
- 5 Hours wear time
- Exclusive waveform technology
- 20 intensity levels
- Six Therapy Modes
- Discreet, on the go pain relief
- Compact travel case
- Cable free
Skin Preparation: Wash the skin and dry completely.
Treatment area should be clean of any body lotions or oils.
Usage advice:
1. Charge
Charge your Aura hub for 40 minutes before use. Attach gel pads via the snap mechanism.
2. Wear
Place your Aura on clean, dry skin in any area that feels comfortable to wear.
3. Choose
Turn on and choose between 20 intensity levels and 6 different therapy modes; Tapping, Acupuncture, Cupping, Tai-Chi, Kneading, Gua Sha.
4. Store
When not in use, place plastic protective sheet back over the gel pads and store in the Aura case.
Battery Charging, and Battery Status
Connect the USB cable to the TENS .
Connect the USB cable with suitable adapters (not included).
It takes about 40 minutes to fully charge the device. Once charged, the indicator light will switch from red to blue.
When the light is blue, disconnect the USB cable and store it for future use.
Maintenance and Storage
When not in use, place plastic protector sheet back over the gel pads and store in the Aura case.
The electrode gel pad needs to be replaced when it no longer adheres to the skin (approximately one cycle). When a replacement is needed, please purchase electrode gel pads HERE.
Case Closure
Press case closed where the clips meet. If the device turns on, don't be alarmed, it will turn off within two minutes.
Device Name: TENS
Model: SM9187
Power Supply: 3.7V, 180mAh
Battery: 3.7V/180mAh Polymer Rechargeable Battery
Battery Duration: About 10-12 cycles
Weight: 24g
Charging Voltage: 5V
Fully Charged: Approx. 40 min
Duration: Approx. 300 min
Device Intensity: 20 levels
Max. output: 2.5w
Material: ABS + Silicone
Stimulation modes: 6
Size of Device: 160mm L x 58mm W x 12.5mm H
Always read the label and follow the directions for use. Do not use this device if you are using a cardiac pacemaker, implanted defibrillator, or other implanted metallic or electronic devices. Such use could cause electric shock, electrical interference, or death. Do not allow children to swallow or ingest accessories or detachable parts. Do not use this device across or through your chest because the electrical currents introduced into the chest may cause rhythm disturbances to your heart, which may be lethal. Do not use this device if you are susceptible to rhythm disturbances to the heart unless under the direction of your physician. Do not use this device over your eyes, mouth, face, front of neck (especially in the carotid sinus), head, or across your heart because this could cause severe muscle spasms resulting in closure of your airway, difficulty in breathing, or adverse effects on heart rhythm or blood pressure. Consult with your physician before using this device if you are in the care of a physician. Consult with your physician before using this device if you have had medical or physical treatment for your pain. Stop using this device and consult your physician if your pain does not improve, becomes more than mild, or continues for more than five days. Do not use this device while driving, operating machinery, or during any activity in which electrical stimulation can put you at risk of injury. Do not use this device over open wounds or rashes, or over swollen, red, infected, or inflamed areas or skin eruptions (e.g. phlebitis, thrombophlebitis, varicose veins). Do not use this device over, or in proximity to, cancerous lesions. Do not use this device on children because it has not been evaluated for pediatric use. Do not use this device in the presence of electronic monitoring equipment (e.g., cardiac monitors, ECG alarms), which may not operate properly when the electrical stimulation device is in use. Do not use this device when in the bath, shower or other sources of moisture. Do not use this device while sleeping. Do not use this device on abnormal skin, or skin that is not intact,clean, or healthy. Do not operate in close proximity (e.g. 1 m) to shortwave or microwave therapy equipment as it may produce instability in the stimulator output. Do not start stimulation of the device prior to application of the device. Keep this device out of the reach of children. Do not use this device during pregnancy. This device should not be applied on or across your head or face since the effects of stimulation of the brain are unknown. This device is for symptomatic treatment and, as such, suppresses the sensation of pain that would otherwise serve as a protective mechanism. If you have suspected or diagnosed heart disease, you should follow precautions recommended by your physician. If you have suspected or diagnosed epilepsy or experience convulsions, you should follow precautions recommended by your physician. Use this device with caution if you tend to bleed internally, such as following an injury or fracture. Consult with your physician prior to using this device after a recent surgical procedure, because stimulation may disrupt the healing process. Do not use this device for pain of central origin, including headache. This device does not provide curative value. The long-term effects of nerve stimulation are unknown. You may experience skin irritation or hypersensitivity due to the electrical stimulation or adhesive medium (gel pads). Use this device with caution if stimulation is applied over the menstruating or pregnant uterus. Use this device with caution if stimulation is applied over areas of skin that lack normal sensation. Use this device only with the gel pads and accessories recommended by the manufacturer. Do not remove this device from your skin with the stimulation mode of operation activated. Do not place your finger, or any object, between or near your skin and the adhesive gel pads during stimulation treatment. This device is not to be used in the presence of flammable or anesthesia gasses or liquids. Do not allow young children, pets, or pests contact with the device as alterations to the device may compromise product safety and/or performance. Handle the unit with care. Inappropriate handling of the unit may adversely affect its characteristics. Skin irritations or burns may occur in the area where the electrode gel pad is applied. Stop using the device or consult with your physician if you experience adverse reactions from the use of this device.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 1-5 business days
Change of Mind Returns Policy
If you have changed your mind about a product purchased from Healthylife, we will provide a refund at our discretion, provided that the product:
Is flagged with us for return, with valid proof of purchase, within 30 days of purchase.
Is in its original condition, including with original packaging and seals intact.
Is not a product that is an exempt product (as set out in the “Products Exempt from Change of Mind Returns” below).
Has not been used and, if a perishable product, is not expired or within 2 days of expiry.
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.
Products Exempt from Change of Mind Returns
We will not provide a refund if you have simply changed your mind about any of the following products purchased from Healthylife (unless the product is faulty or Australian Consumer Law applies):
Rapid antigen tests
Baby formula
Prescription medicine
Compounded ‘Pharmacy Only’ items
Perfumes and colognes
Refrigerated items
Bulk or special orders
Clearance items
Underwear, intimacy, and sexual health products
If you have purchased additional items that you no longer want, we encourage you to share them with those in need, particularly the elderly, disabled, and most vulnerable in our community.
How to Process a Return for Change of Mind
Contact customer care to notify us of your return request. Provide a photo of the item packaged in its box and your original order number. Our team will validate that the item qualifies for a change of mind refund.
Package the item(s) safely into a box. You must quote your original order reference inside the box or highlight it on the outside for identification. Take a photo of the item in the box (this will be needed later).
Post the item back to us via Registered Post at your nearest Australia Post office to the return address provided by the customer care team. The return address may differ depending on your location. Do not forget to provide the tracking number to our customer care team, as we need this to finalise your return.
Once our customer care team validates the return conditions and the item is processed by Australia Post, we will process your refund. Refunds will be made using the original payment method stated on your proof of purchase and may take up to 5 working days to be processed.
Healthylife Faulty Products Policy
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to:
Cancel your service contract with us.
A refund for the unused portion or compensation for its reduced value.
If you receive an item that is faulty, we will happily:
Refund the purchase price of the faulty product(s).
Replace the product(s) with the same value as the original purchased item(s).
For some high-value items, Healthylife reserves the right to assess the product for acceptable quality before providing a solution.
How to Process a Return for a Faulty Product
Contact customer care, providing:
Your order number.
A description of the fault and the product(s) to be returned.
A photo of the faulty product(s).
Our team will assess the fault, and once validated, we will provide a Returns Prepaid Label to post the goods back to our warehouse at our cost, including a return tracking number.
Pack your item safely in a box and take it to the nearest Australia Post office to post the item(s) using the returns label provided. If you cannot print the labels, Australia Post staff can print them for you at the time of posting.
Once the return parcel is processed by Australia Post, our team will process your refund, which should be reimbursed within 5 working days via the same payment method used for the order.
Proof of Purchase
Returns must be accompanied by a receipt or other verifiable proof of purchase, such as:
Order confirmation
Tax invoice
Any information collected will be stored securely in accordance with Woolworths Group's Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.