JOYBUY Pack of 10 Stainless Steel Tea Strainer Heart-Shaped Tea Strainer Ball with Handle Tea Infuser Tea Ceremony Accessories

Product Information- Size: This tea filter infuser has a total length of 14 cm, the part for tea preparation is 4 cm wide and 3.8 cm long, and the thickness is 1.7 cm. Material: stainless steel, colour: silver, contents: 10 pieces. High-quality material: the tea filter is made of high-quality stainless steel, which is safe, odourless, rust-proof and easy to clean and has a long service life. With handle design: the tea filter is like a spoon, with a handle to hold the tea in the filter ball, it can be stirred like a spoon to make the tea evenly and quickly. Heart shape, comfortable and beautiful. Easy to clean: the tea infuser is easy to clean and can be cleaned in the dishwasher. Open the infuser and rinse the two parts under running water. For better care, please wipe dry after cleaning. Multifunctional: the tea strainer is suitable for teapots, tea cups, coffee cups, broth pots and more, as well as for flavouring spices and herbs. Perfect for all tea lovers, this tea strainer is also the perfect gift for holidays and special occasions.

Delivery varies by location, please see the expected timeframe to receive your product below:

7-10 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Change of Mind

We allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product, less the cost of returning the item.

Exclusions to our change of mind policy

We do not allow change of mind returns on all products. Excluded products include:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);

• consumables (e.g. cosmetics);

• health products;

• jewellery;

• toppers, underlays, pillows and quilts;

• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badge) are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or

• we suspect fraud, misuse or abuse of this this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.