Dell Pro Wireless ANC Headset WL5024 Teams Zoom Certified

Be heard more clearly

With an AI-Based Noise Cancelling (AI-NC) microphone that distinguishes between human voices vs. surrounding background noises you can be heard clearly at all times.

Focused listening

Hybrid Active Noise Cancellation has increased levels of noise cancellation to block unwanted noise, making audio more clear and immersing you in what you're listening to.

Designed for ease of use

The adjustable headband and replaceable leatherette memory foam ear cushions ensure productivity and comfort while conferencing. Connect to a USB-C or USB-A port to get started.

Control at your fingertips

This headset is equipped with convenient call controls on the ear cups and a quick deploy discrete AI-based boom mic. Flip the boom arm up/down to answer/mute/unmute calls and tuck it away when not in use.

Easy charging

Enjoy up to 78 hours of listening time on a full charge.Simply charge device by placing it on the charging dock.

Seamless collaboration

This headset is certified for Microsoft Teams (Open Office) and Zoom. It's compatible with leading UC platforms.

Multi-point connectivity

Connect up to eight devices, and pair effortlessly and securely in just one click with Dell Pair. Enjoy multi-point connectivity via Bluetooth 5.3(R)

Dell Pair

Your headset is detected automatically & paired with only one click using Dell Pair - a simple and secure way to connect your headset to your PC.

Personalise your settings

Dell Peripheral Manager allows the user to make changes to the audio and device settings with additional customisation such as Audio Mode, Active Noise Cancellation Mode, Wear Detection Mode, Sidetone, Audio Output Preset, Busy Light, Battery Indicator and more. You may also check the headset's status including battery level and connected devices.

Microphone

Controls/Indicators

Physical Characteristics

Battery Information

Earpiece

General Information

Miscellaneous

Package Contents:

Technical Information

All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.

Our efficient processing facility ensures swift and accurate dispatch of your order.

Delivery may take 2-8 business days.

Warranty Claims/Faulty Goods

In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.

If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.

All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.

Please note:

1.      Customer will be responsible for any return postage costs

2.      Processing time is generally 1 week from when we receive the faulty unit

3.      Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval

4.      Customer should provide their invoice number and item's serial number (if applicable) when contacting us