Aura 2000W Electric Fireplace Heater Espresso Oak Mantel Suite

Aura 2000W Electric Fireplace Heater Espresso Oak Mantel Suite with 23" Stella Insert

Product Information

• Fireplace Suite Dimensions: 110cm (W) x 25cm (D) x 95cm (H)
• Realistic 3D Flame Effect: The Stella insert provides an ultra-realistic 3D flame effect, with life-like faux logs flickering above an ember bed, offering a visually stunning experience that mimics a traditional wood-burning fireplace.
• Dual Heat Settings: The Stella insert offers two power output settings-1000W for gentle warmth or 2000W for rapid heating-allowing you to quickly adjust the temperature to suit your comfort needs.
• Adjustable Flame Brightness: Customize the ambiance with multiple levels of flame brightness, allowing you to set the perfect mood, whether you prefer a soft, subtle glow or a more intense flame.
• Built-in Timer Mode: The Stella insert features a timer that can be set to automatically shut off between 0.5 and 9 hours, offering convenience and energy efficiency.
• Temperature Control: Adjust the temperature from 16oC to 28oC to create your ideal level of warmth.
• Energy-Efficient LED Technology: Utilizing 100% energy-saving LED technology, the Stella insert ensures low energy consumption while delivering a beautiful and realistic flame effect.
• Safe Tempered Glass: The fireplace insert is equipped with safe tempered glass that remains cool to the touch, ensuring safety for both children and pets. Heat is efficiently dispersed from the top vent, keeping the glass surface cool while warming your room.
• Mood Lighting: The Aura mantel features integrated warm white LED mood lighting, adding an extra layer of ambiance. The mood lighting is dimmable and can be used with or without the heater, controlled via the Stella's remote control.
• Contemporary Design: The Aura mantel is contemporary styled with a glass front, making it a sleek and stylish addition to any room. It's also safe for mounting a TV above the fireplace, combining functionality and aesthetics.
• Remote Control Operation: Easily operate all the functions of the fireplace and mood lighting with the included remote control, which features a clear LCD display for added convenience.
• Versatile Use: The flame effect and mood lighting can be enjoyed with or without the heater, making the suite perfect for year-round use.
• Elegant Design: The Aura mantel, finished in Espresso Oak, complements any decor, making this suite a stylish and functional focal point in any room.
  

Specifications

• Mantel Colour: Espresso Oak
• Fireplace Insert Colour: Black
• Time: 0.5 to 9 hours
• Heating Level (Wattage): Low - 1000W; High - 2000W
• Temperature Range: 16oC to 28oC
• Overheat Protection: Yes
• Adjustable Flame Brightness: Yes
• Mood Lighting: Warm white LED, dimmable, controlled via remote
• Energy Consumption: 6.5W/h (0.0065 kW/h)
• Remote Control: Yes, with clear LCD display
• Certification: CE, GS, SAA Certified
• Warranty: 12 Months Inserts Warranty
• Assembly: Flat pack assembly and fireplace set up required
  

Includes

• Remote Control;
• 23" Stella Electric Fireplace;
• Aura Fireplace Mantel;
• Mantel assembly guide; fireplace user manual

Dimensions

• Product - 110cm (Width) x 25cm (Depth) x 95cm (Height);
• Packaging - (1)658mm (W) x 203mm (H) x 557mm (D); N.W: 11KG / G.W: 12.50KG;
• Packaging - (2)1220mm (W) x 340mm (D) x 210mm (H); N.W: 21KG / G.W: 24.00KG;

• Please allow 7-10 business days for delivery

• No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

• NOTE: Our carriers offer a door-to-door service, so please ensure that there will be someone available at the nominated delivery address to sign for your items and receive the delivery*. The standard delivery service does not include taking the items inside, upstairs or in lifts, placement or removal of packaging.

• *HEAVY OR OVERSIZED ITEMS: Due to OH&S requirements, drivers will need assistance to carry items from the vehicle to the ground floor door of your home or building for any items designated as heavy or oversized. For delivery addresses that have limited access or are not on the ground floor, we suggest getting the help of family, friends or a neighbour to assist bringing your items inside.

• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

WARRANTY POLICY

We offer a 12 months warranty on all products used in private household situations. This warranty only applies to the original purchaser where the products are delivered to an Australian delivery address and remain in Australia. This warranty is not transferable.

If your product is determined to be faulty, we will do our best to resolve the issue in a timely manner. We will choose whether to repair or replace that part or product.

If any item or product is returned to us for refund, repair, or replacement, you must return it to us, at your own cost, and ensure that the item or product is properly packaged to prevent any damage during transit. We will not be responsible for any damage to the item or product during transit.

If, after examining or assessing the item or product, we determine that there has been no breach of our warranty:

• we reserve the right to charge you for any reasonable costs incurred in the examination or assessment of any item or product, including but not limited to any costs incurred in sending an on-site technician to examine or assess the item or product; and
• we reserve the right to charge you for any re-delivery costs incurred to return the item or product to you.

This warranty will not apply in circumstances where:

• Products used in commercial, rental trade or other non-residential use.
• Normal wear and tear associated with the products and components*.
• Damage or defects are caused by improper use, misuse or abuse
• Damaged caused directly or indirectly caused by unprofessional assembling, unauthorized repair, alteration or modification.
• Damaged caused by improper cleaning and treatment of the product with chemicals
• Damage to packaging only
• Minor variations in dimensions, colour, grain or finishing
• Very minor chips or superficial blemishes
• Item located outside of Australia
• The cost of transporting the product to and or from the specified place of repair or replacement.

* Fabrics, cushioning and filling will show signs of wear and tear with use. Fabrics and leathers will fade and crease. Foam and fillings will soften and form to the shape of the user over time. Depending on the covering and degree of use, the covering and cushion fillings may need to be replaced periodically at the purchaser’s expense. Scars, marks and differing pore density and colour are natural characteristics of leather and not to be considered defects. We reserve the right to determine at its discretion whether a component has failed due to a defect or wear and tear.

30-DAY RETURNS POLICY

If you are not totally satisfied for any reason or if you have changed your mind about your purchase, you can choose to return your item for a refund of the original purchase price excluding original shipping fees (and return fees if the return is arranged by us).

When returning goods, items must be placed in its original packaging. The return delivery costs are the responsibility of the buyer. If you received free postage with your item, a 20% postage fee will be deducted from the refunded amount.

To receive a refund, the item must be returned to us in 'new' condition with all internal and external packaging, accessories, swing tags, labels and manuals complete and intact. The item is NOT used, worn or damaged, and is in 100% re-saleble condition when we receive it. Items not return in their original packaging, subjected to damage whilst in transit, soiled or generally not in its original condition when returned will not have the full amount refunded.

Please note that items requiring assembly need to be disassembled and placed back into original packaging to be eligible for a return under this guarantee. If you want to check a colour or feature of your product, please do this in a way that does not require assembly. If we accept a return in packaging other than the original packaging, at our discretion, a minimum re-packaging fee of $50 will apply. In such cases, you would be responsible for ensuring the product is packaged in a manner that would prevent damage during transit.

For all ethanol fireplaces that have been tested and used, we are happy to refund you the cost of the item LESS the cost of the burner ($60). If you are unhappy with the product, please do not use it as once the burner has been lit, it is not re-saleable.

Due to health & hygiene regulations we can only accept mattresses, mattress toppers and bed sheets returned in unopened and sealed packaging.