Samsung Galaxy SmartTag2 Bluetooth Tracker Compass View, AR Find, Lost Mode - White
Samsung Galaxy SmartTag2 Bluetooth Tracker Compass View, AR Find, Lost Mode - White
Samsung Galaxy SmartTag2 White is a Bluetooth tracker made to blend into everyday life while giving powerful find my item tools. With BLE 5.3, AR Find, Compass View and NFC Lost Mode, it helps recover lost items more easily whether they are nearby or out in the world.
PRODUCT DESCRIPTION
Minimal White Tag, Easy to Attach
The slim white tag has an integrated loop that works with keyrings, lanyards and cases. Its simple shape and colour help it stay unobtrusive on keys, bags or pet collars.
Guided Finding & Sound Alerts
When an item is close, use Compass View or AR Find for step by step visual direction to the tag. If it is hidden under cushions or inside a bag, you can trigger Ring Your Tag to emit a sound that reveals its location.
Galaxy Network & Long-Life Design
Through SmartThings Find, other Galaxy devices can help update the tag's last seen location anonymously when it is out of your range. The long lasting CR2032 battery and IP67 build aim to minimise maintenance while handling everyday knocks and spills.
SPECIFICATIONS
- Model: Samsung Galaxy SmartTag2 - White Bluetooth Tracker
- Bluetooth Version: BLE 5.3, up to 120 m range (ideal conditions)
- Finding Features: Compass View, AR Find, Search Nearby, Ring Your Tag
- Lost Mode: NFC contact card visible to any smartphone OS
- Battery: Replaceable CR2032, up to ~500 days life
- Ingress Protection: IP67 dust and water resistance
- Size: About 28.8 mm x 52.4 mm x 8.0 mm
- Ecosystem Integration: SmartThings Find, Samsung Galaxy IoT control and phone ringing features
Estimated delivery time frame - 2-10 business days unless mentioned in the listing specifically.
Change of Mind Return and Refund Policy:
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.
4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.
6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
Warranty Policy:
1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.
2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.
5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.