TP-Link TD21 Tapo Video Doorbell Camera

TP-Link TD21 Tapo Video Doorbell Camera

KEY FEATURES

• 6-Month Battery Life: Enjoy long-lasting security with fewer charges, ensuring continuous protection and convenience.
• 2K Clarity: Provides finer details and incredible clarity. Remark: 2K 3MP (2304 x 1296px)
• 160 Ultra-Wide View: Captures everything from head-to-toe.
• Full Colour Night Vision with Spotlight: Vivid night visibility and security.
• Free Detection and Notification: Alerts for person, vehicle, pet, and package.
• Two-Way Audio: High-quality talk with premium mic and speakers.
• Quick Response: Rapid reaction to any situation.
• IP65 Weatherproof: Reliable in all weather conditions.
• Local and Cloud Storage: Supports microSD card (up to 512GB) and Tapo Care cloud services.
• Warranty Period: 1-Year

SPECIFICATIONS:

IMAGE SENSOR

• Sensor: 1/3 Progressive Scan CMOS Sensor

LENS

• Focal Length: 1.18 mm
• Aperture: F1.8
• Field of View: 160 (Diagonal), 135 (Horizontal), 109 (Vertical)

NIGHT VISION

• 850 nm IR LED (25 ft / 7.6 m)
• Full-Color Night Vision

LIGHTING

• Built-in Spotlights

INTERFACE & BUTTON

• 1x RESET Button
• 1x Doorbell Button
• 1x Anti-Theft Button

VIDEO & AUDIO

• Maximum Resolution: 2K 3MP (2304 x 1296px)
• Frame Rate: 15 fps
• Digital Zoom: 10x
• Video Compression: H.264
• Live View: Yes
• Image Enhancement: 3DNR, WDR
• Audio Input & Output: Built-in Microphone and Speaker
• Audio Communication: Two-Way Audio with Noise Cancellation

STORAGE

• Local Storage: MicroSD Card Slot on Camera (Up to 512 GB)
• Cloud Storage: Tapo Care Cloud Storage Services (Subscription required)

DETECTION AND NOTIFICATIONS

• Sensor: Dual PIR Motion Sensor (FOV: 150 horizontal), One Ambient Light Sensor
• AI Detection: Person Detection
• Activity Zones: Yes
• Output Notification: System Notification
• Snapshot Notification: System Notification with Snapshot (Tapo Care Services)

NETWORK

• Network Connectivity: Connect via Wi-Fi
• Wireless Connectivity: IEEE 802.11b/g/n, 2.4 GHz Wi-Fi

SECURITY

• On-Device Machine Learning
• 128-bit AES Encryption with SSL/TLS
• WPA/WPA2-PSK

POWER

• Power Source: 6400 mAh Built-in Rechargeable Lithium-ion Battery
• Optional Solar Panel: Tapo A201 (Sold separately)
• Input Voltage: 100-240 V, 50/60 Hz
• Output Voltage: 5.0 V, 1.0 A

GENERAL

• Smart Integration: Google Assistant, Amazon Alexa
• Weather Resistance: IP65
• System Requirements: Tapo App: iOS 12.0 or higher, Android 4.4 or higher
• Mounting Options: Stick to a Wall, Mount to a Wall
• Operating Temperature: -20?~45?
• Storage Temperature: -40?~60?
• Operating Humidity: 10%~90% RH, Non-condensing
• Storage Humidity: 0~90% RH, Non-condensing

DIMENSIONS

• Doorbell Dimensions: 5.91 x 1.97 x 1.52 in (150 x 50 x 38.4 mm)
• Chime Dimensions:
  • US/JP Version: 2.87x1.85x1.71 in (73x46.9x43.5 mm)
  • EU Version: 2.87 x 2.15 x 1.89 in (73x54.6x48 mm)
  • UK Version: 2.87x2.45x1.71 in (73x62.3x43.5 mm)
  • KR Version: 2.87x2.46x1.71 in (73x62.4x43.5mm)
  • AU Version: 2.87x2.01x1.71 in (73x51x43.5 mm)

PACKAGE CONTENT

• Tapo D210 Video Doorbell x 1
• Tapo Doorbell Chime x 1
• Mounting Bracket x 1
• Horizontal Mounting Wedge x 1
• Mounting Template x 1
• 3M Adhesive x 1
• Foam Pad x 1
• Mounting Screws x 3
• Mounting Anchors x 3
• Mounting Wedge Screws x 5
• Doorbell Detaching Pin x 1
• Quick Start Guide x 1
• USB Adapter Cable x 1

CERTIFICATIONS

• CE, RoHS, RCM, R-NZ, FCC, EAC, Triman, UKCA

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.