Coach Polished Pebble Leather Willow Soft Bucket Bag Black

Dashing from meetings to dinner dates or navigating city markets on the weekend, the Willow Bucket Bag combines timeless elegance with a cleverly organised interior to make your life easier without compromising on style. The centre zip compartment keeps valuables secure, while extra open sections and a snap pocket ensure everything from your phone to keys is at your fingertips. The convertible design lets you effortlessly switch from relaxed crossbody to a polished shoulder bag - or simply grab it by hand when you're on the move. Finished with Coach's signature turnlock closure and subtle hardware, it embodies a modern classic feel that elevates every outfit - plus protective feet on the base keep your bag looking pristine day after day.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Polished pebble leather body with a soft, supple handfeel
• Spacious centre zip compartment with additional open sections and a snap pocket
• Signature Coach turnlock and snap closures keep essentials secure
• Detachable handle and adjustable long strap for versatile carry
• Protective feet on the base maintain the bag's beautiful shape and finish

Detailed Specifications

• Colour: Black
• Material
  • Exterior: Polished Pebbled Leather
  • Lining: Fabric
• Dimensions: 28cm (L) x 26.5cm (H) x 16cm (W)
• Closure: Turnlock and snap closures
• Strap: Detachable handle and long strap for hand, shoulder or crossbody wear
• Strap length: Detachable handle (28cm drop) / detachable crossbody strap (54.5cm drop)

Products which are on promotion are also ineligible for change of mind returns.

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.