Coach Polished Pebbled Leather Cassie Crossbody 19 Bag Black

Crafted from polished pebbled leather, the Cassie Crossbody from Coach features a clever, compact design - combining effortless elegance with everyday practicality. With 3 interchangeable straps, this versatile piece is adaptable to your needs - slip onto your shoulder with the chain strap, carry it as a crossbody on your daily errands or switch to the short leather handle for an instantly polished look at any event. The iconic Signature turnlock closure adds a dash of classic style, while multiple inside compartments keep everything organised - as well an accessible outside slip pocket to keep your essentials handy and secure. Whether you're dressing up or going casual, the Cassie 19 seamlessly elevates your look and brings a refined touch to every moment.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Made from premium polished pebble leather for an elevated finish and durability
• Signature turnlock closure for secure and stylish access
• Three removable straps for crossbody, shoulder, or top-handle wear
• Multiple internal pockets and one exterior pocket to keep essentials organised
• Compact size perfect for night and day versatility

Detailed Specifications

• Colour: Black
• Material
  • Exterior: Polished Pebbled Leather
  • Lining: Fabric
• Dimensions: Approx. 19cm (W) x 16cm (H) x 7.5cm (D)
• Inside Pocket: Zip and multifunctional interior pockets
• Closure Type: Signature turnlock
• Strap length: Detachable crossbody strap with 54cm drop / short strap & chain strap each with 23cm drop

Products which are on promotion are also ineligible for change of mind returns.

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.