Jabra Engage 50 II Dual Teams Corded USB-C/A Headset, Best Headset for Clear Customer Calls Ultra-Lightweight Hearing Protection Smartringer Busylight

FEATURES
The best headset for clear customer calls
Works With - PC/Mac / USB Phones
Control panel has a ringer
Lightweight and durable
Busy Lights
3 Year warranty
Noise-isolating fit
Noise reduction on calls
Speaker size 20mm
Form factor On-ear headband
Connectivity USB-A & USB-C
Box content Headset, carry pouch, warranty and warning leaflet
Packaging dimensions (WxHxD) 185mm x 249mm x 50mm | 7.28in x 9.8in x 1.97in
USB cable length (sku dependent) 1.6m | 2.4m | 5.2ft | 7.8ft
Certifications and compliance Cisco, Unify, Microsoft Teams (SKU specific), Zoom, Google Meet, Amazon Chime

ENGAGE 50 II
The best
headset for clear
customer calls*
Technology for
life's new rhythm

REAL-TIME CALL INSIGHTS
With Engage 50 II, calls become more effective, and customer call
experience is instantly enhanced, thanks to innovative Engage+
software that provides valuable real-time insights, and on-screen
guidance.1 This is a contact center headset that's got your back.
WORLD-CLASS MICROPHONES
Engage 50 II features 3 high-quality microphones, working
together to deliver clearer speech and incredible background
noise cancellation, enabling speech-to-text functions to give
spot-on call transcriptions.
Make every interaction a mic-drop moment.
LIGHTWEIGHT AND COMFORTABLE
Ultra-lightweight, with cleverly designed angled ear cushions
for the perfect fit, Engage 50 II stays comfortable, even for long
periods. An innovative maze-shaped pattern inside each ear cup
relieves pressure while fitting securely on the outer ear, helping
you stay relaxed, and focused on your customer.
This is how you engineer comfort.
TOUGH AND FLEXIBLE
We've stress tested everything from boom arm rotation to impact
resistance, making Engage 50 II one tough contact center headset
- ready to face anything a day in a contact center can throw at it,
and built to last. And we're so sure of it, that each headset comes
with a 3-year warranty. Innovative, and built to last.
IMPRESSIVE SOUND QUALITY
Make every conversation clearer, with noise-isolating earcups and
advanced speaker technology that optimizes every word your
customer says, even when there's a lot of background noise to
contend with. Focus on what matters, and block out the rest.
BUILT-IN HEARING PROTECTION
With the Engage 50 II's built-in, professional grade hearing
protection capabilities, you can focus on your customer, safe
in the knowledge that your hearing is well taken care of.
Because healthy ears make for happy agents.
And happy agents give great customer service.
CUTTING-EDGE VOICE TECHNOLOGY
With our innovative signal processing algorithm, BalancedVoice™
,
dynamic range compression is used to bring out the soft parts of
your customer's voice, while reducing the loud parts. This brings
better balance to every conversation, helping prevent call fatigue
and improve productivity. Increased call efficiency, and perfect
feedback scores (well, we can dream).
SMARTRINGER
With the adjustable, audible ringer on the Engage 50 II, you'll
always hear when you have a call coming in, even when you're
not wearing the headset. Perfect for trips to the kitchen on a
work from home day. Total flexibility, and enhanced efficiency.
Never stress about missing a call again.
WORKS WITH LEADING PLATFORMS
With the Engage 50 II, it's easier to connect with your customers,
as the headset is fully compatible with all leading contact center
and Unified Communications (UC) platforms. There's even
integrated call control for Amazon Connect, Genesys Cloud CX,
and NICE CXone 2 , and it's certified for Google Meet,
Works With Chromebook and Zoom, making for seamless
customer interactions across the board.
Playing well with others always pays off.
BUILT-IN BUSYLIGHT
Avoid costly and annoying interruptions, with the built-in busylight
on the Engage 50 II, which shows anyone around when it's not
a great time to chat, and allows you to stay focused on your
customer. Set clear boundaries, without saying a word.

We dispatch order within 1 business day, We are providing the free shipping service via Australia Post and Aramex or Couriers please to deliver the parcels, it usually takes about 2-6 business days to receive the order.

DOA Returns:

In the event that your item has arrived faulty, please inform us within 7 days of receiving the item. We will organise a replacement or refund after the faulty item has been returned in its original conditions with full packaging. The processing time for DOA is generally 1-2 weeks from the time we receive the returns, since we will send the faulty item to the manufacturer for testing.

Warranty Returns:

Standard manufacturer's warranty will apply after DOA period, and within the specified warranty term (commonly 12 months). No warranty applies to software, accessories and consumables. Physical damage is not covered by DOA or Warranty.

Change of Mind Returns:

If you change your mind about a purchase, it is at our discretion to accept a return for refund. We will generally accept a return provided you contact us within 7 days of receiving the product, the product is in their original condition, and the product is not a consumable or software. Change of mind returns will only be eligible for a refund on the product’s sale price, and in some cases, a partial refund on the product’s sale price.

Items need to be returned within 30 days of delivery in its original un-opened and sealed packaging at buyer's cost. A restocking fee of 15% of the purchase price will be charged when the returned item has been opened or seal broken, since the item is no longer considered as brand new. If the item has been used, the restocking fee may be up to 50%. The shipping cost and restocking fee will be deducted from your refund.

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