Pro2 H.264 HDMI Encoder Device For IP TV/Multimedia/Video Conference Black
Pro2 H.264 HDMI Encoder Device For IP TV/Multimedia/Video Conference Black
- Supports H.264 encoding
- Supports UDP, HTTP, RTSP,RTMP, Onvif protocol
- Supports MPEG1 audio layer 2
- CBR/VBR rate: 16kbps-16Mbps
- 1000M network interface uses full duplex mode
- Supports upto 720p, 1080p@60Hz HD video input
- Supports image parameter settings
- WEB interface management authority
- Supports remote management in WAN(WEB)
- Supports resolution customized settings
- Supports one key to restore factory configuration
Q1: I have changed the IP address of the encoder, but I forget what it is after the change.
A: HE01 default IP address is 192.168.1.168, and DHCP off, if you have already changed the IP address or enabled the DHCP, you can find it via ONVIF device manager, look forthe devide name Xencoder. You can download the software fromhere: https://sourceforge.net/projects/onvifdm/
Q2: How to update the firmware?
A: Login to the HE01, Go to System/Upgrade, select the RAR file, no need to extract, click upload.
Q3: Does the HE01 support RTMPS protocol?
A: The latest firmware V2.88 supports RTMPS, if your unitfirmware is older than this, you can download the firmware from Download section and upgrade your unit. All our currentstocks are up to date since June 2019.
Q4: How to enable RTMPS in Version 2.88?
A: Go to Encoder, under main stream, enable RTMP/RTSP PUSH URL, and put the RTMPS URL in, reboot the unit.
Includes:
1 x Encoder Device
Please allow 2-8 business days for delivery.
We ship all across Australia, including all major cities including Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast.
WARRANTY POLICY
All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.
RETURNS POLICY
If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.
Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.
If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product,
Change of Mind Returns
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:
- returned within 30 days off order;
- not used or worn (with original tags and/or packaging);
- in a resalable condition; and not damaged in any way.
We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.
Address Changes
If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS (return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.
Defective Goods
All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.