Dell Latitude 5420 14" Laptop i5 11th Gen i5-1135G7 16GB RAM 256GB SSD Win 11 Pro

Specifications:

• Brand: Dell
• Model: Dell Latitude 5420
• Processor: Intel Core i5 11th Gen.
• Graphics Processing Type: Integrated/On-Board Graphics
• MPN: N/A
• RAM Size: 16 GB
• SSD Capacity: 256 GB
• Most Suitable For: Casual Computing
• GPU: Intel Iris Xe Graphics
• Color: Grey
• Operating System Edition: Professional
• Item Condition: Refurbished Grade A
• Operating System: Windows 11 Pro
• Screen Size: 14 inches
• Processor Speed: 2.40 GHz
• Series: Latitude
• Type: Notebook/Laptop
• Maximum Resolution: 1920 x 1080
• Features: Bluetooth, Built-in Microphone, Built-in Webcam, Wi-Fi, Non-Touch
• Connectivity: HDMI, USB 3.0, micro-SD card slot, Headphone/Microphone combo jack, RJ-45 (Ethernet), USB Type-C
• Storage Type: SSD (Solid State Drive)
• Product Line: Latitude

Seller Notes:

Package Contents:

• Dell Latitude 5420
• Windows 11 Pro Pre-installed
• Charger
• Tax Invoice
• 12-Month Warranty

Grading & Physical Condition:
(Note: Please see the seller note for its specific condition)
Grade A

• Cosmetic Condition: May have light scratches, minor surface blemishes, or slight scuffing that is visible upon closer inspection. Minor wear around the edges or on the base is typical.
• Functionality: The laptop is fully operational and performs exactly as intended. It has undergone comprehensive testing to ensure all components - including ports, keyboard, trackpad, webcam, speakers, and internal hardware - are in excellent working order.
• Screen Condition: Screens will not have cracks, chips, dead pixels, or dark spots, but may have very minor, barely noticeable marks that are not visible when the screen is on.
• Internal Components: We securely wipe the hard drive and install a fresh operating system on every device. Each battery is tested by our team and maintained at a high standard, typically with health between 80-89%, ensuring reliable performance.
• Keyboard / Touchpad: May show light signs of use, such as minor shine on frequently used keys, the space bar, or touchpad. All keys and characters remain clearly legible and fully functional.
• Warranty: All Grade A devices are backed by a 12-month warranty offering peace of mind and assurance of quality.

FREE Shipping - delivery within 5 business days.

Item has been cleaned and refurbished and comes with 3 months warranty. All components have been tested and are in good working order. Item has been installed with a clean copy of Windows or MacOS.

"PHOTOS FOR ILLUSTRATIVE PURPOSES ONLY"

Grade A Seller Refurbished (Very Good Condition)

The item shows minimal wear. It is fully functional and has been professionally refurbished, tested, inspected, and cleaned to very good condition. The item includes original or new accessories and may come in generic packaging. See the seller's listing for full details.

• Functionality: 100% fully functional
• Case/Body: Minimal sign of wear (light cosmetic scratches and/or marks).
• Screen: No visible sign
• Battery wear level: 70% - 100%

Grade B Seller Refurbished (Good Condition)

The item shows moderate wear. It is fully functional and has been professionally refurbished, inspected, tested, and cleaned to good condition. The item includes original or new accessories and may come in generic packaging. See the seller's listing for full details.

• Functionality: 100% fully functional
• Case/Body: Average sign of wear (scratches, scuffing, marks, dints, blemishes, minor cracks, or minor dents).
• Screen: Scratches, keyboard marks, or white spots on display
• Battery wear level: 50% - 70%

Shipping

Dispatch Time

Most of the items are shipped within 1-2 business days of payment. Large items need to be shipped on pallets may take 2-3 days to dispatch after receiving payment.

Australia Delivery

We ship all our items with Australia Post or TNT Express courier within Australia.

Shipping normally takes 2-3 working days for Sydney Metro addresses and 2-6 business days for outer Sydney Metro, Regional and Interstate Addresses.

Warranty & Returns Policy

Note: Technology Locker will only repair or replace products or parts of a product that proves defective under normal use. Customer will need to provide us photos of the condition or fault of the item before proceeding to a return.  International Buyers are responsible for shipping cost on return shipment in any cases.

Warranty Policy

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This Limited Warranty applies to only physical goods, purchased from Technology Locker. During the warranty period, Technology Locker will repair or replace products or parts of a product that proves defective under normal use. If you believe the product, you have purchased is a warranty claim, please contact our Customer Service team for a Return Authorization.

What does the warranty cover?

This Limited 3-Month Warranty covers:

·         Any defect in material or quality under normal use during the warranty period.

·         Hardware failures such as; motherboard, hard drive, power supply, screens, Keyboards, touchpad, touchscreens, or any physical component failure under regular usage.

·         A maximum of 30-day warranty applies to batteries, as they are classed as consumables.

·         The original installation of the Operating System. (macOS, Windows, Android)

What does this warranty not cover?

This Limited Warranty does not cover any problem caused by:

·         Product is not in resalable condition

·         Missing accessories or parts

·         Opened/used software

·         Items apply to NO RETURN or NO REFUND policy

·         Batteries outside 30-days warranty period

·         Conditions, malfunctions, or damage not resulting from defects in material or workmanship

·         Any Accidental damage, such as dropping or liquid damage.

·         Damage resulting from use of non-standard accessories.

·         Defects and malfunctions resulting from viruses, operating system errors and compatibility problems. It is buyer’s responsibility to ensure the item purchased will be compatible for use with their existing hardware and systems and to ensure antivirus software is maintained and updated to prevent software corruption.

·         Third-party software or applications installed after receiving the product for the first time.

·         Any defects or damage which have been caused by abnormal use and handling, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, and improper installation, including damage caused by electrical fluctuations or any other acts which are not the fault of Technology Locker.

·         Items damaged in transit on return.

What will we do to resolve return cases?

Technology Locker will repair or replace the product at no charge; using new or refurbished parts. The product will be replaced with the same or equivalent model or other agreed item within a reasonable time (1-2) weeks at our discretion. However, in some circumstances, an indicative repair time may vary due to reasons such as part availability and incorrect fault description. Refund for the amount paid for the item will not be provided after 30 days of the order purchase date indicated on your invoice.

How long does the coverage last?

·         The warranty period for physical good purchased from Technology Locker will be mentioned in the invoice you received in the purchase of your product. It will start from the date you received the products or a signature provided as proof of delivery.

·         In the event of a product replacement or repair, the remaining warranty of the original product will still be active until the end of the warranty period. No warranty extension will be applied.

What do you need to do to claim this warranty?

·         To obtain warranty service, you must first contact us by providing photos of the condition or fault of the item to determine the problem.

·         Once the product assessment is completed, we will inform you whether your warranty claim or return is accepted.

·         If you have any queries regarding warranty, please feel free to contact us using our online contact form.

Returns Policy

All returns must be pre-arranged. You may return most items within 30-days of delivery for a full refund or exchange. Contact and approval are required before a return can be authorised. If you believe the product, you have purchased is a warranty claim, please contact us our Customer Service team via email or contact us form. After our resolution manager approve the return, you will receive the return shipment label with a return authorisation number (RMA#) to return the item to us. Make sure the items are in their original condition. All refunds are for the product cost only, the original shipping cost is not refunded.

The replacement or repair of the goods may result in loss of the data. In these circumstances, we recommend you back up data to prevent data loss, and remove sensitive or confidential data, as a party assessing and/or repairing your goods may be required to view data for assessment. We will not be responsible for any data loss.

For all warranty returns, the customer must provide the original Sales Invoice provided at the time of purchase. Please contact us so we can advise you on the return process and RMA number. (Note: Return without an RMA number will not be accepted.)

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