Sony WH-1000XM5 Wireless Noise Cancelling Headphones - Black
Experience premium sound with the Sony WH-1000XM5 Noise Cancelling Wireless Headphones in Black. Featuring industry-leading noise cancellation, Alexa voice control, long battery life, and crystal-clear audio, these headphones deliver comfort, clarity, and advanced smart features for work, travel, and entertainment. Perfect for users wanting powerful wireless performance.
Industry-Leading Noise Cancellation
The Sony WH-1000XM5 is engineered with advanced noise-cancelling processors and multiple high-sensitivity microphones that dramatically reduce ambient sound. Whether you're commuting, traveling, or working in a busy environment, the XM5 ensures clear, uninterrupted listening by adapting to your surroundings and blocking distractions.
High-Resolution Wireless Audio
Equipped with Sony's specially designed drivers and advanced audio processing, these headphones deliver exceptional clarity, deep bass, and beautifully balanced sound. High-Resolution Audio and LDAC support ensure your music is reproduced with impressive detail and precision, offering a studio-grade listening experience wirelessly.
Smart Features with Alexa Integration
Built-in Alexa voice control allows you to manage music, make calls, check the weather, and more using simple voice commands. The XM5 includes Adaptive Sound Control, Speak-to-Chat, and touch-sensor controls that provide a seamless, intuitive user experience that fits effortlessly into your daily routine.
All-Day Comfort and Long Battery Life
The lightweight design, soft-fit leather earcups, and ergonomic frame ensure the WH-1000XM5 remains comfortable even during extended wear. With up to 35 hours of battery life and fast charging support, you can enjoy uninterrupted audio throughout workdays, long flights, or weekend listening without worrying about power.
Crystal-Clear Call Quality
Featuring AI-based noise reduction and beamforming microphones, the XM5 delivers smooth, clear communication even in windy or noisy environments. Whether handling business calls or chatting with friends, your voice stays sharp and natural, ensuring professional-grade call performance anywhere you go.
- Model: Sony WH-1000XM5
- Type: Wireless Over-Ear Headphones
- Color: Black
- Noise Cancellation: Industry-leading ANC with dual processors
- Audio Support: High-Resolution Audio, LDAC, DSEE Extreme
- Microphones: Multiple noise-sensing and beamforming mics
- Voice Assistant: Alexa built-in; Google Assistant compatible
- Connectivity: Bluetooth 5.2
- Multi-Device Pairing: Yes
- Controls: Touch-sensor panel + voice activation
- Call Quality: AI-powered noise reduction
- Comfort: Soft-fit leather, lightweight body
- Included Accessories: USB-C charging cable, carrying case, audio cable
Estimated delivery time frame - 2-10 business days unless mentioned in the listing specifically.
Change of Mind Return and Refund Policy:
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.
4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.
6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
Warranty Policy:
1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.
2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.
5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.