JOYBUY 9PCS Mop Cloth for M11 D11 D01 M01 P2 Vacuum Cleaner Accessories Washable Cleaning Mop Pad

100%Made of high-quality materials, environmental friendly materials, soft and durable to use.It is recommended that you replace spare parts every 2 to 3 months depending on the frequency of use to keep the machine running at its best performanceStrong water absorption, easier to clean and reusableThe mop cloth has strong and long-lasting cleaning power, which can respond to various stains such as footprints on the floor, juice residue, and oil stains.As part of normal maintenance, it can be removed and replacedColor: Gray & WhiteMaterial: superfine fiberPackage Contents:9 x Mop ClothOnly the above package content, other products are not included.Note: Light reflection and different displays may cause the color of the item in the picture a little different from the real thing. The measurement allowed error is +/- 1-3cm.

Delivery varies by location, please see the expected timeframe to receive your product below:

7-10 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Change of Mind

We allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product, less the cost of returning the item.

Exclusions to our change of mind policy

We do not allow change of mind returns on all products. Excluded products include:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);

• consumables (e.g. cosmetics);

• health products;

• jewellery;

• toppers, underlays, pillows and quilts;

• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badge) are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or

• we suspect fraud, misuse or abuse of this this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.