Urban Armor Gear UAG Plasma Rugged Case Microsoft Surface Pro 12/11/10/9 Shoulder/Hand Strap

The Plasma Series case is meticulously designed for professionals who rely on their tablets both in the field and in the office. Featuring a rugged armor shell and impact resistant rubber bumpers for premium shock and drop protection ensuring your tablet withstands the toughest days on the job. The built in 360-degree rotational hand strap allows you unparalleled freedom and security while on the go offering a secure grip in any orientation. A sturdy built-in kickstand transforms your tablet into a laptop like workstation with ease perfect for presentations, or viewing content. The dedicated - pen storage allows you to keep your Surface Pen close by and secure. We've also included an optional shoulder strap giving you even more portability allowing you to transport your tablet hands free. More than just protection for your tablet; it's a premium comprehensive solution designed to deliver durability, mobility, and convenience.

Features:
Featherlight composite construction. Impact-resistant soft core
Built-In kickstand. 360-Degree Rotating Hand strap
Surface Pen holder. Optional included shoulder strap. Easy access to touchscreen and ports
Compatible with Microsoft Surface Type Cover Keyboard - Metal Keyboard and Alcantara Keyboard
Designed for Microsoft Surface
Meets military drop-test standards [MIL STD 810G 516.6] providing increased shock protection
Limited Lifetime Warranty
Tested for Medical Environments
Hand Strap
Built-in Kickstand

All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.

Our efficient processing facility ensures swift and accurate dispatch of your order.

Delivery may take 2-8 business days.

Warranty Claims/Faulty Goods

In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.

If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.

All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.

Please note:

1.      Customer will be responsible for any return postage costs

2.      Processing time is generally 1 week from when we receive the faulty unit

3.      Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval

4.      Customer should provide their invoice number and item's serial number (if applicable) when contacting us