Good Games uses Australia Post for shipping of orders across Australia as they have the widest reach and offers our customers conveniences like Parcel Lockers, Parcel Collect, and mail redirection.
Orders are shipped using Australia Post eParcel Post.
- Metro East Coast: 1-3 business days
- Metro (Other): 2-7 business days
- Regional: 2-7 business days
- Rural: 3-14 business days
If you are unavailable at the time of delivery re-delivery fees may apply.
At Good Games, we want our customers to be completely satisfied with their purchases. If you have any concerns regarding your purchase, please contact us.
CHANGE OF MIND
We are not required to provide a refund or replacement if you change your mind, however in most cases we will be happy to as long as the product is sealed in their original packaging, unused, unopened and in brand new resalable condition and it is within 30 days of your original purchase (or delivery date if shipped)
Please note you would be responsible for returning the product, as well as the original cost of shipping.
FAULTY PRODUCTS
If a product that you have purchased from one of our stores does not meet expectations of the item as it was advertised, or the product is faulty, then please return the product to where you made the purchase for an exchange or refund, in accordance with Australian Consumer Laws.
You can choose a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is significantly different from the sample or description;
- or doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase – e.g. your receipt, invoice or confirmation email.
My City is a competitive legacy game in which you develop a city on your own playing board through the ages.
The game consists of 24 episodes, beginning with the development of a city in its early preindustrial stages and progressing through industrialization. During each game, players customize their experience by adding elements to their personal boards and adding cards to the game. Players' choices and action made during one session of gameplay carry over into the next session, creating a personalized gaming experience.
For players who do not want to experience My City as a legacy game, a double-sided game board offers an alternate set-up for repeatable play (some elements from the legacy experience are needed for the repeatable play game, players can unlock these elements by playing through the first 4 episodes).