Roborock Q7 Max+ Robot Vacuum Cleaner with Auto-Empty Dock - White - Refurbished (Premium Condition)

Metro: 1-3 business days

Regional: 2-5 business days

Warranty and Refunds:

This warranty applies whenever Reebelo Australia Pty Ltd ABN 52 641 662 197 ('we', 'us', 'our') supplies Goods to the customer ('you', 'your'). If you are a 'consumer' under section 3 of the Australian Consumer Law, the following applies:

Our Refurbished devices and accessories (referred as "Goods) come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.

Definitions In this document:

(a) Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth) and the corresponding provisions of the relevant State and Territory fair trading acts;

(b) Goods means refurbished devices or accessories supplied by us to you;

(c) Refurbished Goods means any refurbished devices and accessories described as being in Premium, Excellent, Good, or Acceptable condition at the time of purchase.

14 Days' Free Returns:

If, within 14 days after receiving the Goods, you have changed your mind, you can submit a claim under this Warranty and Refunds policy (14 Days' Free Returns). To be eligible for a 14 Day Free Return, the Goods must be in the same condition they were received with the original packaging intact, be free of any passwords and/or passcodes (including removal of AppleID/Google accounts) and include all accessories with which the Goods were delivered. We will not be liable for returning to you any other items that are shipped along with the returned Goods.

12 Months' Warranty against defects:

If, within 12 months from the date of purchasing the Goods, you have identified a defect under normal usage condition, you are eligible to submit a claim under this Warranty and Refunds policy (12 Months' Warranty).

Are there any exclusions to claiming the 12 Months' Warranty?:

Subject to any rights or remedies that may apply to you under the Australian Consumer Law, the warranties available under this warranty do not apply in relation to:

(a) refurbished Goods, any defects, flaws or variations in the quality or functionality of the Refurbished Goods that were stated to you at the time of purchase;

(b) defects or damage resulting from your negligence, abuse or misuse of the Goods, including inadequate or improper maintenance, exposure to liquids, accidents, any use for which the Goods was not designed or for any ordinary wear-and-tear;

(c) your failure to follow the manufacturer's instructions or adhere to warnings; or

(d) any damage caused by modification to the Goods carried out on the Goods by anyone other than a certified technician authorised by us.

Water Resistance and Water Damage:

Please note that Refurbished devices sold on Reebelo do not maintain water resistance, due to the refurbishment process. Water damage or ingress is not covered under the Reebelo 12 Month Warranty. Once we receive your claim, one of our representatives will help to determine, acting reasonably, whether your warranty claim is valid and, if it is, will inform you how we may honour it. We may require you, after you lodge your claim, to provide proof of purchase details, to respond to questions that are designed to assist with determining potential defaults, and to follow our procedures for obtaining warranty service, which may include a physical or virtual inspection of the Goods. You must respond to all requests promptly, and if you do not then we reserve the right to consider your claim to be abandoned. If you are requested to return the Goods to us for inspection or repair, you are responsible for packing the Goods securely for shipping. You are responsible for any damage to the Goods while in transit. You must ensure that you back-up and remove all personal information stored on the Goods (including signing out of AppleID/Google accounts). Subject to any rights or remedies that may apply to you under the Australian Consumer Law, we will bear the reasonable delivery cost of any required return of the Goods. However, if we determine that your claim is not valid after receiving and inspecting the Goods, you will be responsible for the cost of return (and any re-delivery) of the Goods.

What are my remedies?:

Subject to any rights or remedies that may apply to you under the Australian Consumer Law, if you submit a valid warranty claim, we will, at our option, repair the Goods, refund the cost of the Goods, or replace the Goods with goods that are at least equivalent in function and quality. If Goods (or components of Goods) are replaced, any replacement item becomes your property, and the replaced Goods becomes our property.

• Model Name: Roborock Q7 Max+ Robot Vacuum Cleaner with Auto-Empty Dock
• OVERVIEW::
• Simple Cleaning. Simpler Emptying: Roborock Q7 Max+ combines a wide range of effective robot vacuum technologies proven in generation after generation of Roborock vacuum. It delivers uncompromising vacuuming effectiveness, incredible ease of use, and the absolute convenience of the Auto-Empty Dock Pure.
• Serious Suction Power: Drag away dirt hiding in your carpets and lift off debris hiding in floorboard cracks with a maximum suction power of 4200Pa*. (*Based on internal testing carried out by the manufacturer according to IEC 62885-2:2016 / 5.8 standards, using Max+ mode with a full battery. Actual results may vary according to the home environment.)
• Seven Weeks Without Emptying: Clean often, empty rarely with the Auto-Empty Dock Pure. It empties your robot automatically into its 2.5 L dustbag, every clean, for up to 7 weeks. When the bag is full, it can be swapped out in seconds. The dustbag is also an effective air filter, tested to filter 99. 7% of pollen as small as 0.3 microns*, helping your air clean. (*Based on testing carried out by an independent lab according to ISO/TS 11155-1-2001 and PT-22-000-100650 standards.)
• Twin Cleaning Power: Vacuum and mop simultaneously to capture fine dirt that vacuuming alone might miss. Equipped with an electronic pump, the Q7 Max offers 30 water flow levels so you can fine-tune cleaning to match your floor types and preferences. ( Maximum Mopping Range - 2583 sqft* | Consistent Mop Pressure - 300g | Electronic Mopping - 30 Water Flow Levels )
• Combined Dustbin & Water Tank: Combining the dustbin and the water tank into one unit increases the capacity of both. It also makes it easier to empty the bin and refill the tank in one trip. (Dustbin Capacity
• Precision PreciSense LiDAR: Roborock's PreciSense LiDAR system is the brains behind your robot's extraordinary ability to find the most efficient way to clean throughout your home. The maps it creates power a suite of features controlled in the Roborock app.
• Clean On and On: Driven by a large 5200 mAh Li-ion powerhouse, Q7 Max can clean non-stop for up to 3 hours on a single charge. Easily enough range to tackle most homes. Maximum Vacuuming Area
• 3D Mapping Support: Take a new look at your home and get a clearer understanding of your layout with 3D Mapping. You can even add furniture and floor materials to create a more accurate representation of your home.
• Custom Routines: Do you cook a lot? Find yourself always turning up the suction and sending the robot to the kitchen? Set a routine for that and do it with one tap instead of several. You can also add schedules to any routine you set.
• Schedule Cleaning: Life in a home can be complicated. You can create custom cleaning schedules that work for your home with advanced scheduling. Pick your time of day, suction power, and the room(s) you need, and it will repeat automatically.
• Multi-Level Mapping: Many homes have multiple levels. Multi-level mapping systems automatically recognize different levels of your home. All you have to do is put the robot down. No additional docks, no need to identify the level in your app. Up to four levels are supported.
• No-Go Zones and Invisible Walls: No-Go Zones define an area that the robot cannot go, while Invisible Walls draw a line and are good for sealing off rooms and corners. Every level in your home can have No-Go Zones and Invisible Walls. All are placed automatically after the level has been recognized.
• Speak to Command: Take control of your robot, start cleanups, send it to tackle specific rooms, and more with just the power of your voice. Amazon Alexa, Google Home, and Apple Siri Shortcuts are supported.
• Durable Grime Removal: A long-lasting all-rubber brush powerfully agitates carpets to release more dirt, flicks dust into the vacuum stream, and strongly resists hair tangles. Able to move across multiple panes, it keeps close to the ground for more effective cleaning.
• Keep Kids & Pets Safe: Curious kids and clumsy pets might accidentally start a clean with the push of a button. Stop that from happening with the Child Lock.
• Voltage: 100V-120V
• SPECIFICATIONS::
• Robot Weight: 8.38 lbs.
• Robot Dimensions: 13.90×13.78×3.80 inches
• Battery Type: 5200 mAh
• What's in the Box: Q7 Max Robot Vacuum (1) | Auto-Empty Dock Pure (1) | Dustbin & Water Tank (1)
• | Mop Cloth (1) | Charging Dock (1) | Power Cable (1) | User Manual (1) | Screwdriver (1):