45CM Pet Electric Heated Pad Mat Heating Blanket Bed Cover Overheat Protection

• Our Warehouse located in Sydney

• please allow 3-10 business days for delivery.

• Remote areas will required longer delivery time.

• If you are given a tracking number, please use it to track the delivery status of your order.

• We can also provide tax invoice，if you need it.

• We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane Adelaide, Canberra, Newcastle and the Gold Coast.

If there is problem with the item, please contact us once you receive the package.

Warranty:
The warranty period for bathroom products is 5 years, while the rest of the other products are 1 year upon delivery receipt.

30-Day Return Policy
You may return the unwanted product to Mac Ecommerce Pty Ltd ,for a refund or replacement within 30 days of the delivery date. You are responsible for the shipping fees. Beyond the end of those 30 days, refunds for unwanted products are not available.

To submit a faulty item claim please follow the steps below: Contact Us with Order number photos or video evidence displaying the fault and a detailed description of the problem.

IMPORTANT NOTES:

• if the problem with a product is minor, we may provide simple repair instructions to customer, in order to solve the problem we will require the customer to conduct these repairs as a first step before any returns initiated.
• If there is a problem of the product,we will provide prepaid label to customer,customer may choose refund or a replacement.
• If there is no problem of the product, or for customer reasons (buy by mistake or change of mind), customer need to pay postage to return plus 15% of restocking fee of the product price.
• We will not be liable for the cost of installation or removal of any item and the warranty will be voided if damage occurred during or after installation or a damaged or incorrect unit has been installed.

Specification

Voltage: 250V rated

Power: 20W

Size: 45cm x 45cm (18"x18")

Thickness: 1cm

Material: Waterproof and fireproof durable oxford fabric

Cable length: 1.8m

Item weight: 0.4kg

Temperature setting: OFF-LOW-HIGH

Temperature of surface: 35-60

Takes about 10-15 minutes to heat up

Certificate: FCC, RoHS, CE, SAA, Ctick approved

Colour: Silver

Features

Fireproof & waterproof

Anti-scratching

Low/High level of temperature control

Overheat protection: ≥ 60 

Bite-proof cable included, protect your pet from dangerous habit of chewing

Package Includes

1 x Pet Electric Heating Pad (AU plug)

1 x Bite-proof Cable (black)

1 x Soft Coral Velvet Cover

1 x User Manual

Kind Reminder

1. Due to the light and screen setting difference, the item's colour may be slightly different from the pictures.

2. Please allow slight dimension difference due to different manual measurement.

Caution!

Do not immerse in water.

Do not wash by washing machine.

Non foldable.

Wire is not detachable.

Check the power cord frequently to prevent being bitten by a pet or causing a fire.

Keep the surface dry, if there is any liquid, please wipe it in time.

Do not let the mat continue to work when pet leaving. Please turn off the power in time.