Sony WF-1000XM5 True Wireless Earbuds - Silver - Noise Cancelling

Experience Sony's WF-1000XM5 True Wireless Earbuds in Silver-featuring top-tier noise cancellation, powerful dynamic sound, improved microphone performance, long battery life, and a compact, comfortable design for daily listening.

Designed for a Premium Listening Experience

Sony engineered the WF-1000XM5 for pure audio excellence. Every component-from the acoustic structure to the processor-delivers an authentic, balanced, and detailed sound experience.

Best-in-Class Noise Cancellation

Sony's Integrated Processor V2 and HD Noise Cancelling Processor QN2e work together to eliminate background noise. Whether you're commuting or focusing at home, enjoy silence on demand.

Enhanced Microphone Technology

Thanks to beamforming microphones and noise-reduction algorithms, calls remain crisp and clear. Your voice cuts through even in challenging environments.

Ultra-Comfortable & Compact Design

These earbuds are smaller, lighter, and shaped to fit the natural ear contour. Soft noise-isolation tips create a secure seal, reducing pressure for long hours of comfort.

Intelligent, Modern Features

Quick Attention, voice assistant support, auto-pause, fast pairing, and multipoint connectivity elevate everyday convenience and productivity.

• Brand: Sony
• Model: WF-1000XM5
• Colour: Silver
• ANC: Dual processors with adaptive noise control
• Driver Unit: Dynamic Driver X
• Charging Case: Wireless charging supported
• Bluetooth: Version 5.3
• Water Rating: IPX4 splash resistant
• Microphones: 6-mic setup for calling & ANC
• Audio Codecs: LDAC, AAC, SBC
• Smart Features: Speak-to-Chat, Adaptive Sound, Multipoint
• Controls: Touch-input sensors

Estimated delivery time frame - 2-10 business days unless mentioned in the listing specifically.

Change of Mind Return and Refund Policy:

1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.

2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.

3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.

4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.

5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.

6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.

Warranty Policy:

1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.

2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.

3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.

4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.

5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.