- Dogs
- Supplies and Accessories
- Grooming & Shed Control
- Tools
We provide shipping to most Australian addresses (excluding some areas outside of our courier's delivery zone).
We use a combination of Australia Post, Aramex and Direct Freight Express to get your order to you.
For an accurate shipping cost, add the items you want to your cart and enter your shipping area.
Orders of multiple items may come in separate parcels.
All returns must be started within 30 days of delivery. We kindly request that you don’t try to return the item without letting us know as every situation can be resolved differently.
Damaged, defective or incorrect items
Sometimes items are damaged during delivery, or have manufacturing defects. If this is the case or you have received an incorrect item, get in touch with us as soon as possible and we will do our best to fix as soon as we know. Visit our contact page to send a query.
Change of mind returns
Change of mind returns are accepted within 30 days of delivery for most items in resellable and unopened condition. Most items are eligible for free returns however each item in your order may have a different return policy. Some items cannot be returned due to change of mind.
To check the return policy for your item look on each item page for the returns section. Please note that the few items that are not eligible for free returns may incur a re-stocking fee in addition to having to pay for shipping to return the item.