2PK Retreev Monkey Travel Bag Smart Tag Luggage Suitcase Name Card w/ QR

2PK Retreev Monkey Travel Bag Smart Tag Luggage Suitcase Name Card w/ QR

The SMART Tag for your bag
Should a bag go missing, The Retreev SMART tag will allow anyone to help get it back to its owner swiftly and securely. Identity theft is rising, and old baggage tags have your name, contact details and home address written in plain sight! No personal details are displayed on your Retreev tag. Every tag has a unique ID that is linked to a secure Retreev account. Made of reinforced stainless steel, a Retreev ring can withstand more than 50kg/ 110lbs of force. The metal ring and eyelet have been engineered to keep the tag in place and attached to any bag, no matter what.
HOW TO SET UP A TAG:
Step 1: Activate your tag by tapping the tag, scanning the QR code or entering the unique ID found on the tag
Step 2: Complete your personal details to be contactable when your bag is found.
Step 3: The tag is now activated! Attach the tag to your bag, and you're good to go.

HOW TO RETURN A LOST BAG:
Step 1: A person taps the tag, scans the QR code or enters the unique ID using their phone.
Step 2: You'll recieve an email and text message alerting you that your bag has been found.
Step 3: You can now easily contact the person to arrange the safe return of your lost bag.

Features:

• Fun,easy to recognize tag designs
• Easy to activate your tag
• Simple process for the return of your bag
• Works with every bag
• Built to last
• Tag made from recycled plastics
• No subsciptions fees
• No Batteries
• Multi-language

Includes:
2 x Smart Tags

• Please allow 2-8 business days for delivery.

• We ship all across Australia, including all major cities including Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast.

WARRANTY POLICY

All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.

RETURNS POLICY

If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.

Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.

If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.

Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product, 

Change of Mind Returns

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.     

We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:

1. returned within 30 days off order;
2. not used or worn (with original tags and/or packaging);
3. in a resalable condition; and not damaged in any way.

We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.

Defective Goods

All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.