JOYBUY Office Cool Lunch Tote – Portable Insulated Food Storage Bag

【Material of Foldable Cold Storage Bag]】The picnic ice bag is made of waterproof and dirt-resistant Oxford material, durable and easy to clean. The interior is seamless and waterproof, with high density thermal insulation. 【Waterproof and Easy to Clean】This lunch bag is soft, waterproof and insulated design, it can keep drinks cold or lunch hot without worrying about spills and leaks. Inside, just wipe clean with a damp cloth, like new. 【Thermal Insulation System】Inner thermal insulation aluminum foil is widely used to help maintain the temperature of hot or cold items. This thermal bag can be used to carry hot food or cold drinks and keep them hot or cold for several hours. 【Easy to Carry】: Portable and lightweight with a strong handle, easy to carry. It is ideal for office, school, picnic, camping and fishing, used as a lunch bag, cooler bag, picnic bag or miscellaneous bag, suitable for all ages. 【Versatility】Lunch box bag its very comfortable handle allows the bag to carry lunch and it is foldable for easy transport. The insulated lunch bag also includes a practical front pocket for storing small items such as keys, cutlery or mobile phones.

Delivery varies by location, please see the expected timeframe to receive your product below:

7-10 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Change of Mind

We allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product, less the cost of returning the item.

Exclusions to our change of mind policy

We do not allow change of mind returns on all products. Excluded products include:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);

• consumables (e.g. cosmetics);

• health products;

• jewellery;

• toppers, underlays, pillows and quilts;

• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badge) are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or

• we suspect fraud, misuse or abuse of this this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.