Mercusys MR37BE BE6500 Dual-Band Wi-Fi 7 Router

Mercusys MR37BE BE6500 Dual-Band Wi-Fi 7 Router

• Fast 6.5 Gbps Mbps Dual Band Speeds: Enables your devices to run at full speed. Enjoy fluent 4K/8K streaming, immersive AR/VR gaming, and blazing-fast downloads
• Newest Wi-Fi 7: Armed with the 160 MHz channels, 4K-QAM, MLO, and other features that Wi-Fi 7 offers, your network will arrive with a jaw-dropping performance
• Multi-Link Operation MLO: Increases throughput, reduces latency, and improves reliability for emerging applications
• 2.5 G Ports: 1x 2.5 Gbps WAN port, 1x 2.5 Gbps LAN port and 2x 1 Gbps LAN ports break through the 1G bottleneck, driving your devices to peak performance
• Maximised Coverage: 6x Omnidirectional antennas, proprietary Wi-Fi optimisation, and Beamforming technology deliver broader coverage, more capacity, stronger and more reliable connections, and less interference
• EasyMesh-Compatible: Works with EasyMesh routers and range extenders to form seamless whole home Mesh Wi-Fi, preventing drops and lag when moving between signals
• Easy Setup and Use: Network management has never been easier with the MERCUSYS app

Warranty Period:2-Year

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.