The Pyrolux NEXGEN Saucepan 20cm/2.8L in Ivory is designed for health-conscious and eco-friendly cooking. Crafted from heavy gauge recycled aluminium, it features the Swiss-engineered Ilag Xeradur 3 ceramic coating, ensuring excellent non-stick performance without harmful chemicals like PFOA, PFAS, lead, or cadmium.
Key Features:
- Eco-Friendly Construction: Made from heavy gauge recycled aluminium for sustainable cooking.
- Advanced Non-Stick Coating: Ilag Xeradur 3 ceramic coating provides superior food release and easy cleaning.
- Healthy Cooking: Allows for cooking with less oil, promoting healthier meals.
- Efficient Heating: Full induction base ensures quick, even heating and energy savings.
- Versatile Use: Suitable for all cooktops, including induction.
- Oven Safe: Withstands temperatures up to 220°C (200°C with lid).
- Comfortable Handling: Ergonomically designed cast stainless steel handles stay cool longer.
- Easy Cleanup: Durable, stain-resistant glossy interior is dishwasher safe (handwash recommended).
- Tempered Glass Lid: Features a soft close silicone rim and air vent.
Use & Care:
- Cook on low to medium heat for best results.
- Use silicone or wooden utensils to protect the coating.
- Avoid sharp or metal utensils and cutting food in the pan.
- Use a little high smoke point oil; avoid spray oils.
- Handwash with a soft sponge and warm soapy water; avoid abrasive detergents.
- Allow the pan to cool before washing to prevent warping.
- For sticky residue, simmer water in the pan and clean with a soft sponge.
- For tougher stains, simmer a mix of half white vinegar and half water, then wash with a melamine sponge.
Warranty:
- Limited Lifetime Warranty on products.
- 2-year warranty for the ceramic coating.
*We will be shipping everyday throughout only closures on weekends & public holidays.
Estimated Delivery Time Frame: 3 - 10 business days
Returns
Our policy lasts 21 days from delivery date for delivered purchases. If 21 days have gone by since your purchase, unfortunately we can’t offer you exchange. If 7 days have gone by since your purchase, unfortunately we can’t offer you refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. Item(s) must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
There are certain situations where only partial refunds are granted
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase. For online/delivered purchases we require a copy of the packing slip.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange.
If you are approved, then your refund/exchange will be processed and will be emailed to you or the money will automatically be applied to your original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Shipping
To return your product, you should contact us first within the time periods above. The return item(s) need to be sent within 7 days of approval.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Policy:
To return your product, you should mail your product to us. Please reach out and we will be in contact to organise this.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.