BENFEI 000368GY Video/Audio Capture Card 1080P 60FPS for Streaming, Recording, Gaming for Switch, PS4, PS5, Xbox, Work with PC/Windows/Mac OS
- [1080P Full HD Capture Card]BENFEI Capture Card's HDMI input is compatible with HDMI 1.4b, resolution is up to 3840*2160@30hz with multiple format RGB444/YCBCR422/YCBCR444/YCBCR420 in deep color 24/30/36. USB output resolution is up to 1080P@60Hz with YUV422/MJPEG format. Audio signal is up to 48Khz. It supports easily recording Nintendo Switch/PS4/PS5/Xbox X series videos to streaming platforms with iPad/laptop/PC. Note: PS4/PS5 support this capture card when HDCP is turned off
- [Plug and Play]As a portable video/audio capture solution, it's plug in and play without any driver installation. Works flawless in Windows XP/7/8/10/11, Linux, Android and Mac OS. Suitable for live streaming, record, editing and transmiting video in high resolution on OBS, XSplit, Plotplayer, QuickTime Player, USB Camera Viewer and more. Please pay attention, the iPhone is not supported due to no UVC functions, iPadOS devices need to be updated to 17 or higher to use it.
- [Ultra Low Latency] Built-in advanced IC chip ensures the high speed HDMI signal capture and fast speed transmit to USB Type-A/Type-C devices, without latency between HDMI source and USB devices, allowing you to enjoy amazing ultra-low latency, avoiding blue screen and latency, and no picture tearing and flickering.
- [Design]2-in-1 USB Type-A/Type-C cord design is suitable for most laptops, PCs, tablets, Cellphones and other devices. Braided nylon cable for extra durability and user-friendly non-slip design for easier plug and unplug. Premium aluminium alloy casing for better heat insulation. Portable design is easy to carry and use.
Delivery usually takes 3-7 business days provided all products are in stock at the time of order.
For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.
Returns for Change of Mind
If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:
1. Return the item within 7 days.
2. Keep the item in its original packaging, unopened, and with no missing or damaged parts.
3. Don't return more than 5 of the same item.
4. The item's value must be under $1,000.
5. The item can't be used.
Other things to know:
We'll refund the original payment method.
You pay for the return shipping.
We won't refund the original shipping or insurance costs.
If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.
DOA Warranty Claims Policy
For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.
Standard Warranty Policy
Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty. This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.
Please remember:
· You'll need to cover the cost of returning the item to us.
· It typically takes 2-4 weeks to process your claim once we receive the faulty item.
· Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.
· When contacting us, please provide your invoice number and the item's serial number.
Testing fees and return shipping:
If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.