BBENFEI 000204BK-6F USB-C to VGA Cable Thunderbolt3 1.8M for MacBook, Samsung, Surface Book 2, Dell XPS 13/15, Pixelbook and More

• Streaming from Everywhere- Stream sports events, watch movies, gaming, and show photos/albums directly from your devices (Samsung Galaxy S8/S9/S8 Plus/S9 Plus/Note 8) and never miss the game-winning touchdown or your favorite TV episodes. No more worry on bad wifi casting issues. Comes with a complimentary small pouch - perfect for traveling and presentations (*NOTE: Designed for computers mainly, DO NOT have any charging port on the adapter)
• Plug & Play- Plug-and-play, no adapter or driver/software required. Perfect solution for your USB-C MacBook Pro / MacBook, iMac, Surface Book 2, Pixelbook, HP Envy 13, Galaxy Book, and Chromebook, drive one or two VGA monitors/displays, up to 1920*1200@60Hz resolution. Compatible with VGA-enabled TVs/Monitors/Projectors for video transfer (*Note: Designed for computers mainly, not for tablets and smartphones, EXCEPT Samsung Galaxy S8/S9, S8/S9 plus, Note 8, Mate 10, HTC U11)
• Wide Compatibility- Compatible with 2018/2017/2016 MacBook Pro, 2017 iMac, 2017/2016/2015 MacBook, Surface Book 2, Surface Go, HP Envy 13, Pixelbook, Galaxy Book, Samsung Galaxy S8/ S9/ S8 Plus/ S9 Plus/ Note 8/ Note 9, Dell XPS 15 / XPS 13, Chromebook, Chromebook Pixel, Intel NUC, and many others (see detailed product description section below) ---Kindly Reminder: For devices with USB 3.1 Gen 1, and Samsung Galaxy S9/S8, it may take longer time to sync, please be patient and give it more time
• Reliable & Friendly Design - Advanced Type-C cable for extra durability and user-friendly non-slip design for easier plug and unplug. Reinforced casing for better heat insulation. Fits snugly with the USB-C ports on your devices for stable signal transfer

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.