BENFEI 000207GY-10F USB-C to DP 3M 8K@60Hz Thunderbolt 3 Compatible for Apple /Samsung/Surface Book 2

• PLUG & PLAY- Stream 4K UHD content from your USB-C laptop(such as MacBook Pro/Air, Surface), tablet or phone to bigger display, like monitors, TV, project with HDMI input. No driver required, plug in and play. Supports resolutions up to 3840*2160@60Hz including, 2K@144Hz, 1080P, 720p, 1600x1200, 1280x1024 for high definition monitors or projectors;*Note: one-way cord, exclusively from USB-C host devices to HDMI displays.
• SUPERIOR STABILITY - Built-in advanced IC chip converts USB-C digital signal to HDMI signal; Nickled-plated connector ensures secure high-speed data transmission free from interference and the uni-body molding makes it unbreakable. Aluminum case dissipates heat efficiently for longer term use. Thicker copper wire distinctively minimizes signal loss with maximum conductivity.
• Aluminum Shell, Nylon Braided - Nylon braided cable jacket, no worries for fraying, heating, kinking. Non-slip thumb grip, chill when plug. Streamlined stylish gray metal pieces seamlessly connected, shock-proof. Perfect length for home office setup with an extra Velcro tie for travel.
• Wide Compatibility- Compatible with iPhone 15 Pro/Max, Apple MacBook Pro/Air M1, MacBook Pro 2016 or later, MacBook Air 2018 or later, iPad Pro 2018 or later, iPad Air 2020-2022, XPS 17/15/13, Surface Book 3/2, Surface Laptop 4/3, Surface Pro 7, Samsung Tablet S9/S8/S7, Galaxy S23/S22/S21/S20.

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.