BENFEI 000262GY-2P USB C to USB 3.0 Adapter (2 pack) Compatible with MacBook Pro/Air, Samsung Galaxy Note, Google Pixel, Nexus

• COMPACT DESIGN - The compact-designed portable Benfei USB-C male to USB 3.0 female adapter connects a computer, desktop, laptop, or other devices with USB-C port to a legacy USB devices with USB 3.0/2.0 port; The advanced design ensure no inteference when two usb-c slot are closed, the client cuold use two closed USB-C slot simultaneously
• INCREDIBLE PERFORMANCE - The USB-C male to USB 3.0 female converter could sync movies, music, and more in seconds with a 5 Gbps transfer speed. Nickled-plated USB-C/USB connector resists corrosion and abrasion and improve the signal transmission performance; Braided nylon cable for extra durability and user-friendly non-slip design for easier plug and unplug. Premium aluminium alloy casing for better heat insulation.
• BROAD COMPATIBILITY - The USB-C-USB adapter is compatible with aNY laptop/tablet/smartphone with a USB Type-C port(Except iPad Pro). The USB-C to USB Adapter lets you connect standard USB accessories/cables to a USB-C or Thunderbolt 3 device such as MacBook Pro 2019/2018/2017, MacBook Air 2018. The adapter also supports smartphones' OTG tech.
• MULTI-PACKAGE - The BENFEI USB-C-A adapter is multi-packaged, a more ecnomic solution to reuse the legacy USB devices.

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.