BENFEI 000375BK-5M USB 3.0 to Right Angled USB-C Cable for VR Headset, Support Fast Charging Data Sync, Durable PVC Black 4.8M (16ft)

• Design centered on comfort and reliability: Thanks to BENFEI's end-to-end in-house cable production and assembly capability, using the industry's most advanced process, 16ft cable in length, no knots, super-soft, is easy to use with Quest3/Quest2/Pro/Pico 4 Accessories
• QC 18W charging with 15ft cable: To ensure the QC charging requirements of VR devices, BENFEI adopts 5V 3A specifiction cable to guarrante enough charging current in 15 feet length, no decrease or damage to VR devices.
• 5Gbps Link Performance: BENFEI VR Cable supports USB 3.0 transmission speed, Stable and fast data synchronization brings you a smooth VR gaming experience. The attached velcro strap fixes the cable and headset to prevent disconnection during movement. Note: When connecting to your computer, please insert this USB 3.0 cable into the USB A 3.1/ USB A 3.0 port.
• Flexible and Comfortable: This 16 ft long cable gives you maximum freedom of movement without being restricted while immersed in the VR world. At the same time, considering the users' experience, the regular USB C port is especially changed to L Shaped design to enhance customers' comfort.

Delivery usually takes 3-7 business days provided all products are in stock at the time of order.

For orders placed at the end of the week, on weekends, or public holidays (in VIC, NSW, and Nationally) We aim to dispatch on the next business day however it may require an additional 1 business day.

Returns for Change of Mind

If you change your mind about a purchase or realize you bought the wrong items, you can return it for a refund within the first 7 days. However, there's a restocking fee of 15%, with a minimum of $10. Here are the rules:

1.    Return the item within 7 days.

2.    Keep the item in its original packaging, unopened, and with no missing or damaged parts.

3.    Don't return more than 5 of the same item.

4.    The item's value must be under $1,000.

5.    The item can't be used.

Other things to know:

• We'll refund the original payment method.

• You pay for the return shipping.

• We won't refund the original shipping or insurance costs.

• If you don't meet the conditions, we might refuse the return and charge a shipping fee to send back you.

DOA Warranty Claims Policy

For DOA (Dead on Arrival) items, please promptly reach out to our Customer Service team, and we will provide immediate assistance to resolve any issues you may encounter. A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. All of our products are supported by a minimum 12 month return to base warranty.  This warranty covers any faults from the manufacturer. Before reaching out to us, please try troubleshooting with the manufacturer for more details about warranty terms.

Please remember:

·         You'll need to cover the cost of returning the item to us.

·         It typically takes 2-4 weeks to process your claim once we receive the faulty item.

·         Depending on the manufacturer's decision, your warranty claim might lead to a repair, replacement with a new or refurbished item, or a refund.

·         When contacting us, please provide your invoice number and the item's serial number.

Testing fees and return shipping:

If you return an item that isn't faulty, you might have to pay for testing and the return shipping costs.