Tineco Floor Washer S9 Artist Pro Hard Floor Steam Cleaner

Until the 31st of August, purchase the Tineco Floor Washer S9 Artist Pro Hard Floor Steam Cleaner and you can receive a complementary Tineco GO Mini Pet Handheld Cordless Vacuum (redeemable via au.tineco.com).

The Tineco Floor Washer S9 Artist Pro Hard Floor Steam Cleaner delivers a truly next level cleaning experience. With its HyperSteam technology that lifts and dissolves stains and grime and a design that fits under furniture and into every corner, it provides a superior clean. Meanwhile, SmoothDrive technology and the iLoop Smart Sensor work together to provide enhanced control and automatic adjustments to water and power flow. It even self-cleans and dries in under 7 minutes, providing for all-round convenience.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Cuts through stubborn stains: Featuring HyperSteam technology, this machine tackles the hardiest of stains and grime with high-temperature steam and a 180° flat design that gets to every nook and cranny
• A more convenient clean: With triple-sided edge cleaning that removes dirt, dust and more from every edge and corner as well as DualBlock Anti-Tangle System that avoids hair tangles, the Tineco Floor Washer S9 Artist Pro Hard Floor Steam Cleaner will leave your floors cleaner with less of a hassle
• Intelligent navigation system: SmoothDrive technology provides 360° maneuverability and the iLoop Smart Sensor automatically adjusts power and water flow to suit your needs
• Self-cleaning: FlashDry Self-Cleaning cleans and dries the unit in 7 minutes, allowing you to get cleaning as soon as a spill happens
• Long runtime: Provides up to 75 minutes of cordless cleaning on a single charge so you can do a full clean in one go 

Detailed Specifications

• Colour: Black/Silver
• Warranty: 24 Months Supplier Warranty (included)

Package Contents

• 1 x Tineco S9 Artist Pro
• 1 x Extra Brush Roller
• 1 x Extra Dry Filter
• 1 x Cleaning Solution
• 1 x Cleaning Tool

Products which are on promotion are also ineligible for change of mind returns.

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.