Premium Quality: Crafted from premium-grade materials that durability and high performance, this set is designed to protect your carpets and floors while providing a seamless fit with your cleaner
Purpose to Replace: If your ball wheel frequently falls off, it's time for a replacement. Worn vacuum cleaner ball wheels make your device harder to push and may scratch your floors and carpets. Replace worn parts promptly to maintain
As part of normal maintenance, it can be easily removed and replaced
Compatible with model: for V10 V11 V15
Colour:Gray
Material:plastic
Package Contents:
2 x V-shaped ball wheels (with screws, screw colors are random, no specified colors are accepted)
1 x vacuum cleaner connector,
3 x screwdrivers (styles and colors are random, no specified colors and styles are accepted)
Only the above package content, other products are not included.
Note: Light reflection and different displays may cause the color of the item in the picture a little different from the real thing. The measurement allowed error is +/- 1-3cm.
Ordered products will be sent out in about 2 business days and completed in about 7-12 business days.
We partner with courier companies such as Australia Post, Aramex, Couriersplease.
No delivery to PO Box addresses or Parcel Lockers.
Change of Mind Returns
Toyberry will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Toyberry, you will not be eligible for a return.
You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
Incorrect of Faulty GoodsÂ
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange.
Warranty InformationÂ
Products comply with local Minimum Warranty Expectations, which is 3 months.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.