• Crafted from durable borosilicate glass for heat resistance and clarity
• Built-in glass infuser makes it ideal for brewing loose-leaf teas
• Minimalist, elegant design to showcase your tea as it brews
• Perfect for enjoying the colours, aromas, and serenity of your tea ritual
• 600ml capacity - suitable for personal use or sharing
• Easy to clean: simply wash with warm soapy water
  

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping charges for your order will be calculated and displayed at checkout. 

Estimated Delivery Time Frame: 2-8 business days

Refund policy

We want you to love your purchase, but if you’re not completely satisfied due to an issue with the item, we’re here to help.

30-Day Return Window

You have 30 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible, your item must be:

• In the same condition you received it

• Unworn or unused

• With original tags and packaging

• Accompanied by a receipt or proof of purchase

Once the return is received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer

• The product must be returned in the original packaging, accessories included

• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery

Warranty Claims:

This warranty covers all manufacturer faults with the product. Should an issue arise with your order, please contact us to raise a warranty claim.

Damages & Issues

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue. Damaged returns will not be charged for return shipping.

Exchanges

The fastest way to get what you want is to return the item (if eligible) and place a new order once your return is accepted.

Refunds

Once we receive and inspect your return, we’ll notify you of the outcome.
If approved:

• A refund will be issued to your original payment method.

• Your bank or credit card provider may take additional time to process the refund.