Ecovacs DEEBOT X11 OmniCyclone Robotic Vacuum & Mop Black

For your most advanced clean yet, the Ecovacs DEEBOT X11 OmniCyclone Robotic Vacuum & Mop delivers cutting-edge performance with next-generation AI navigation and OmniCyclone dust collection. Engineered for seamless wet and dry cleaning, this powerful 2-in-1 vacuum and mop recognises, adapts, and responds to your home environment in real time. Its upgraded suction power, intelligent obstacle avoidance, and precision edge-cleaning technology ensure spotless results across all floor types. With full app control, voice assistant compatibility, and a fully automated self-maintenance system, it's built to keep your floors pristine with minimal effort. Backed by Ecovacs most advanced cleaning innovations, the X11 OmniCyclone redefines effortless smart home cleaning.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• OmniCyclone dust collection system ensures maximum suction efficiency and cleaner air release
• Advanced AI-powered navigation with intelligent obstacle detection and dynamic path planning
• Ultra-strong 19 500 Pa suction power delivers superior results on carpets and hard floors
• Smart 3D edge cleaning technology provides thorough coverage, even along walls and corners
• 2-in-1 vacuum and mop combo with precise water flow control for customised floor care
• Hands-free maintenance with automatic emptying, mop washing, hot air drying and water refill
• Compatible with Amazon Alexa, Google Assistant, and Apple Home for easy smart home integration
• Sleek, modern design with low-noise operation for uninterrupted daily living

Detailed Specifications

• Colour: Black
• Dimensions: Robot - 353 x 351 x 98 mm, Station - 380 x 493 x 465 mm
• Weight: Robot - 5.3kg, Station - 10.3kg
• Battery: Li-ion, 6400mAh
• Charging Time: 3.2 (hours)
• Working Time: Up to 254 mins
• Station Water Tank Capacity: 3.2L
• Suction Power: 19500Pa
• Warranty: 2.5 year manufacturer warranty